I got an 07 S2r and since the weather has gotten colder my throttle side gauge gets condensation it. I contacted ducati about it when my dealer told me that it wasn't warantied. I am not happy, I never had this problem with any other bike that I have owned.
Here's their response.
Thank you for contacting Ducati North America. The condensation you've experienced in the instrument panel is a normal occurrence due to environmental factors, and not due to a defect in workmanship or materials. As such, these items fall outside the scope of the warranty. If you have any further questions, please feel free to contact us or an Authorized Ducati Dealership. To find an Authorized Ducati Dealership, please visit www.ducatiusa.com and click on "Dealer Locator" or utilize our dealer locator by phoning 1-800-231-6696. Warm regards, Customer Service
That suxs ???
If you feel confident enough the gauge cluster is pretty easy to take apart. You could do that, maybe put a little anti fog in there and reassemble.
Also how cold are we talking?
That seems odd. I ride year round. In the rain, in the cold, in the cold rain, etc. I work at night and my bikes sits out in the elements from 7pm to 7am and I have never seen anything like that. It just sounds like something isn't sealed correctly. I am in no way an expert though.
Not that cold, it was 15c when it happened.
I brought it in to my dealer and they said I was the fifth one with the same problem.
Ducati should stand behind their product.
Both of our STs have condinsation in the gauges with no ill effects.
Our dealer told us not to worry about it. :P
My S2R does it in both gagues. I'll admit that it's a pain (hard to see the tach/temp sometimes) but it randomly occured about a month ago (15k on the bike and it never happened before) and so far it hasn't caused any problems.
Ducati is probably cheaping out because they'd not only have to replace the cluster, but the ecu, ignition switch, and keys as well. I think. Maybe not. I'm going to keep drinking.
it happens. the only sure fire way to fix it is to vaccum it, or make it airtight and pump dry air/nitrogen/watever gas you please into it. But it would also make the gauge much more expensive.
Just stop looking at the guages. :P
Some occasional fogging that clears in a reasonable time is normal. Heavy fogging that remains is not.
Quote from: howie on October 07, 2008, 10:40:27 PM
Some occasional fogging that clears in a reasonable time is normal. Heavy fogging that remains is not.
+1 this happened on my last two bikes.
Quote from: He Man on October 07, 2008, 07:16:37 PM
it happens. the only sure fire way to fix it is to vaccum it, or make it airtight and pump dry air/nitrogen/watever gas you please into it. But it would also make the gauge much more expensive.
Just stop looking at the guages. :P
I got to look at the gauges to make sure I'm not speeding. :)
Not sure this would happen, but I speculate that the moisture in the gauges will eventually cause damage to sensitive electrical components. Bad on Ducati.
Try taking a blow dryer to it and heat it up to evaporate the condensation.
Quote from: akmnstr on October 08, 2008, 08:25:38 AM
Not sure this would happen, but I speculate that the moisture in the gauges will eventually cause damage to sensitive electrical components. Bad on Ducati.
The gauges on my ST3 occasionally fog up, especially after being washed (I always put a towel and plastic bag over the gauges but that doesn't always keep the moisture out >:( ) . I've been doing research into the long(er) term effects of the moisture in the St and Multi pods and most owners report that the electronics eventually corrode and fail. That's for ST and Multi bikes which have both digital and analogue components. The result may not be as dire with the analogue M gauges.
That said, according to other forums ST and Multi forums I go to, Ducati warranties those fogged gauges. To the OP - you should try to get in contact with your local Ducati service rep through your dealer and have them look it over. I wouldn't stop at single email exchange with DNA if the fogging is constant.
Good luck.
I had one that fogged up occasionally. When an LCD screen got screwy, they replaced it. But I don't remember if they woulda replaced it just b/c of the fogging.
The cluster has two drain/vent holes in the bottom of the case.
Quote from: Spidey on October 08, 2008, 09:01:13 AM
I had one that fogged up occasionally. When an LCD screen got screwy, they replaced it. But I don't remember if they woulda replaced it just b/c of the fogging.
What will happen when the warranty is over if the lcd screen gets screwy, will they replace it, probably not...
My analog gauges fog a little when they get wet. eventually the fog goes away. I don't worry about it.
Quote from: MendoDave on October 08, 2008, 11:57:58 AM
My analog gauges fog a little when they get wet. eventually the fog goes away. I don't worry about it.
Same w/ me.
Quote from: MostroS2R on October 08, 2008, 11:40:00 AM
What will happen when the warranty is over if the lcd screen gets screwy, will they replace it, probably not...
That was why I went in re the condensation. I was concerned about exactly that problem. I told them that I was concerned that it was just condensation now but that in a coupla months (when the warranty was up), that there would be other problems. Luckily, the LED problem showed up before the warranty ended. I'm sure the local shop would have found a way to deal with it even if it was outside of warranty. They do that sometimes.
I'd just make sure that at a minimum there is a log entry in their computer that you took it in to look at a problem with the gauges
before the warranty expired and that they refused to deal with it. It'll give you leverage later if you need it.
Quote from: akmnstr on October 08, 2008, 08:25:38 AM
Not sure this would happen, but I speculate that the moisture in the gauges will eventually cause damage to sensitive electrical components. Bad on Ducati.
this has happened to me in the past. Eventually screwed up with the immobilizer circuitry and wouldn't let my bike run after heavy rain. (hence the "hydrophobic duc" under my avatar) I've gone through 2 sets of gauges because of this. My current set now have crapped out as well, the speedo doesn't work, the needle fell off, and I'm having the same problems with the immobilizer, about every 4 or 5 times I start the bike, the immobilizer/engine light comes on and it won't start.
This is a known issue to Ducati, I personally know several people that have had several sets of gauges replaced under warranty.
I easily fixed the condensation in my gauges in a 03 M 800 dark; I took them off and carefully apart and dried them out on the window sill on a sunny day; I posted this in tec a while ago; I did notice the rubber seal was creased; when re assembling i mad sure the rubber was seated properly and no problem-o since; others responded that they just took the gauges off and left them in the sun; its simple really; 2 hex head screws and a plug at the back - is all'. Hope that helps
Quote from: IndustrialGrrrl on October 08, 2008, 04:13:13 PM
this has happened to me in the past. Eventually screwed up with the immobilizer circuitry and wouldn't let my bike run after heavy rain. (hence the "hydrophobic duc" under my avatar) I've gone through 2 sets of gauges because of this. My current set now have crapped out as well, the speedo doesn't work, the needle fell off, and I'm having the same problems with the immobilizer, about every 4 or 5 times I start the bike, the immobilizer/engine light comes on and it won't start.
This is a known issue to Ducati, I personally know several people that have had several sets of gauges replaced under warranty.
Now that will really piss me off. It's logged in the system so hopefully it doesn't get to the point where it messes up my gauges.