Powdered my rims, rearsets, some other odd stuff. Must of not been used more than 15 times. POS crapped out on me. Either powder isnt getting charged enough or, the grounds not working. Cant open it either cause it voids my warranty. Ive read about this issue, and i was hoping it was going to happen, but it did. :( People have said eastwood will back the warranty up, but it barely saw use!
Don't spend the extra $$ to buy this thing, just get the Harbor Freight one for $30 cheaper.
Quote from: He Man on June 19, 2009, 08:37:13 PM
Powdered my rims, rearsets, some other odd stuff. Must of not been used more than 15 times. POS crapped out on me. Either powder isnt getting charged enough or, the grounds not working. Cant open it either cause it voids my warranty. Ive read about this issue, and i was hoping it was not going to happen, but it did. :( People have said eastwood will back the warranty up, but it barely saw use!
Don't spend the extra $$ to buy this thing, just get the Harbor Freight one for $30 cheaper.
Fixed it for ya.
Sucks that it crapped out on you. Good luck with the warranty.
and if they take care of it, why pregnant dog?
cause its made like crap to begin with?
Pffft-when I was your age I used to powder coat with a campfire, a 9 volt battery, and a modified kazoo (as the gun), and things came out just fine.
Quote from: He Man on June 20, 2009, 12:45:12 AM
cause its made like crap to begin with?
so if it's crap why did you buy it, or not return it?
Quote from: MrIncredible on June 20, 2009, 12:50:06 AM
Pffft-when I was your age I used to powder coat with a campfire, a 9 volt battery, and a modified kazoo (as the gun), and things came out just fine.
cuz of all the hot air behind it. [cheeky]
Quote from: Mr Natural on June 20, 2009, 03:30:03 AM
so if it's crap why did you buy it, or not return it?
Theres only 2 options, the harbor freight one, and the eastwood one. (in terms of sub $100 powder coating guns) And I didnt return it cause i was crunched for time since i need my bike, and it was working at the time. One of the biggest annoyances of this thing is its inconsistent spray pattern. it tends to throw out large chunks no matter how well you unpack the powder, and ofcourse, the stupid gun isnt made to last long at all. Ive found quite a number of threads talking about how many some people go through a year. The transformer also weighs less than 1/4 lb. there's something to be said about that in itself.
Quote from: trouble on June 20, 2009, 08:10:10 AM
cuz of all the hot air behind it. [cheeky]
[laugh] [laugh]
Quote from: He Man on June 20, 2009, 10:44:10 AM
Theres only 2 options, the harbor freight one, and the eastwood one. (in terms of sub $100 powder coating guns) And I didnt return it cause i was crunched for time since i need my bike, and it was working at the time. One of the biggest annoyances of this thing is its inconsistent spray pattern. it tends to throw out large chunks no matter how well you unpack the powder, and ofcourse, the stupid gun isnt made to last long at all. Ive found quite a number of threads talking about how many some people go through a year. The transformer also weighs less than 1/4 lb. there's something to be said about that in itself.
See "I'm too poor to buy cheap".
Buying cheap tools will never help. They're cheap for a reason. If you want to do it right, go buy something professional grade. If you can't afford it, make do, or wait. It's really the only way.
You're right, but the entry level Eastwood Hobby gun isnt marketed as a cheap gun. Its marketed as the best entry level hobby gun you can get.
The next gun im looking to buy, hypersmooth pony is getting great reviews for a $260 unit. Ill just get this replaced and sell it on ebay.
Pro guns are in excess of $1500. :o
Quote from: He Man on June 20, 2009, 12:45:25 PM
Pro guns are in excess of $1500. :o
Yeah but if it lasts you ten years, it sort of works out, no? I know it ain't feasible now, but there's nothing like having the right tool for the job.
Quote from: MrIncredible on June 20, 2009, 12:51:58 PM
Yeah but if it lasts you ten years, it sort of works out, no? I know it ain't feasible now, but there's nothing like having the right tool for the job.
oh i agree completely. But im not going to using the gun for 8 hours a day 200 days a year for the next 10 years. I figure "high quality(oxymoron)" hobby gun would suffice. Needless to say, it didnt.
When i picked up the transformer box for this thing, i was EXTREMELY disappointed. Thing is made out of plastic, and is probably not even an actual transformer. Its probably a bunch of capacitors working together. The "transformer" itself is about the size of a large hamburger, where the cheaper chinese made harbor freight one is about the size of a portable SMAW welder .
Quote from: He Man on June 20, 2009, 10:44:10 AM
Theres only 2 options, the harbor freight one, and the eastwood one. (in terms of sub $100 powder coating guns) And I didnt return it cause i was crunched for time since i need my bike, and it was working at the time. One of the biggest annoyances of this thing is its inconsistent spray pattern. it tends to throw out large chunks no matter how well you unpack the powder, and ofcourse, the stupid gun isnt made to last long at all. Ive found quite a number of threads talking about how many some people go through a year. The transformer also weighs less than 1/4 lb. there's something to be said about that in itself.
Dood...
what do you expect for under $100....
seriously?
more then 15 uses!
Quote from: He Man on June 20, 2009, 05:48:38 PM
more then 15 uses!
It's a hobby gun.
If you want longevity buy a pro unit.
so are you saying 15 is a lot of uses?
Quote from: He Man on June 20, 2009, 06:21:49 PM
so are you saying 15 is a lot of uses?
No...
All I'm saying is eastwood is a hobbyist company and most hobbyists use a unit once or twice a year.
The gun is guaranteed and as you said they'll take care of it.
If you don't want the aggravation of the inconvenience...
buy a pro unit.
how much was it?
divide by 15, that's how much it cost you per use.
I do that all the time.
I bought a table saw at Harbor Freight for 75 bucks -- 11 years ago. I've used it literally thousands of times.. Have built all kinds of shit with it, have gone thru a few dozen blades.
I could have bought a pricey one, the SawStop one is like $600.. ANd I doubt it would have cut more.
Some things aren't made to last long no matter what you pay -- plus, if they are replacing it, then don't worry about it. IF you don't need it SELL IT.
once or twice a year isnt much of a hobby. Anything hobby should be fine for light use as long as you treat it right and dont demand to much of it. I PC'ed 15 items, and the whole unit probably didnt see more than 30 mins of actual trigger time.
Quote from: He Man on June 20, 2009, 07:12:26 PM
once or twice a year isnt much of a hobby. Anything hobby should be fine for light use as long as you treat it right and dont demand to much of it. I PC'ed 15 items, and the whole unit probably didnt see more than 30 mins of actual trigger time.
That's your opinion/perspective of hobby use.
So if you use the 'formula' the gun cost you less than $6.67/ use and it will be replaced.
What's the issue? You want more quality for your hundy.
Welcome to the 21st century.
M ost people might do a set of valve covers and a waterpump, then nothing much for a while. Most car parts don't fit in an oven, or their wife catches 'em at it.
Like 'tizz said-divide cost by uses-so $100/15uses= $6 and change per use.
Now think about what it would cost to send those things out for powdercoat. It's not a bad deal, but really, hobby stuff is *not* meant to hold up.
im not disagree with you guys, i didnt expect this thing to hold up for longer than maybe 100 parts. but 15 is just sad. its not an overly complicated thing either.
I just dropped $300 bucks on a new gun, once and if i get a replacement for this, im jst going to ebay it. great reviews on durability and consistency!
Quote from: He Man on June 20, 2009, 07:33:02 PM
im not disagree with you guys, i didnt expect this thing to hold up for longer than maybe 100 parts. but 15 is just sad. its not an overly complicated thing either.
I just dropped $300 bucks on a new gun, once and if i get a replacement for this, im jst going to ebay it. great reviews on durability and consistency!
$300 isn't bad.
Have you ever priced top of the line liquid guns?
Quote from: He Man on June 20, 2009, 07:33:02 PM
im not disagree with you guys, i didnt expect this thing to hold up for longer than maybe 100 parts. but 15 is just sad. its not an overly complicated thing either.
I just dropped $300 bucks on a new gun, once and if i get a replacement for this, im jst going to ebay it. great reviews on durability and consistency!
I just hope next tool you buy you get the good one off the bat maybe?
Because now you're up to $400 for a $300 gun.
Quote from: Mr Natural on June 20, 2009, 07:39:24 PM
$300 isn't bad.
Have you ever priced top of the line liquid guns?
nope, i dont think i want to. I know the top of line powder guns are around $1500-$3000, im sure those HVLP guns run in that range to. I dont even know how it can manage to cost that much.
Quote from: MrIncredible on June 20, 2009, 07:43:26 PM
I just hope next tool you buy you get the good one off the bat maybe?
Because now you're up to $400 for a $300 gun.
i hope so to :(. but that $100 is mostly recoverable. If eastwood approves of the warranty claim, then ill get back atleast $70 bucks. so it offsets it.
You never mentioned it, but you do have an air line dryer before the gun right?
Hello... I work for the Eastwood Company & was forwarded your thread this morning.
I was wondering if you have had the chance to contact the Customer Service Dept @ Eastwood yet about the warranty on your gun? We stand behind our products & I know if the gun is less than 1 year old, it would be covered under warranty & you would be entitled to either a FREE replacement or a REFUND.
Electrical items can be funny when it comes to durability/longevity... I know people that have bought a BRAND NEW TV/radio & had it crap out in 2 weeks & others who have the same unit they bought back in 1993 still going strong...
Considering the # of guns we have sold since their introduction 10 years ago, we have had VERY few issues with these guns & MANY satisfied customers. I hope we can turn this negative experinece into a positive one for you & that we can better serve you with your future projects.
Customer Service can be reached @ 1-800-544-5118
Have a GREAT day!!!
DrScampy [thumbsup]
Quote from: DrScampy on June 22, 2009, 05:48:53 AM
Hello... I work for the Eastwood Company & was forwarded your thread this morning.
I was wondering if you have had the chance to contact the Customer Service Dept @ Eastwood yet about the warranty on your gun? We stand behind our products & I know if the gun is less than 1 year old, it would be covered under warranty & you would be entitled to either a FREE replacement or a REFUND.
Electrical items can be funny when it comes to durability/longevity... I know people that have bought a BRAND NEW TV/radio & had it crap out in 2 weeks & others who have the same unit they bought back in 1993 still going strong...
Considering the # of guns we have sold since their introduction 10 years ago, we have had VERY few issues with these guns & MANY satisfied customers. I hope we can turn this negative experinece into a positive one for you & that we can better serve you with your future projects.
Customer Service can be reached @ 1-800-544-5118
Have a GREAT day!!!
DrScampy [thumbsup]
So...
even if you don't like the gun He Man...
you can't not like a company that comes to you to help. ;D
The power of the DMF never ceases to amaze me...
Quote from: DrScampy on June 22, 2009, 05:48:53 AM
Hello... I work for the Eastwood Company & was forwarded your thread this morning.
I was wondering if you have had the chance to contact the Customer Service Dept @ Eastwood yet about the warranty on your gun? We stand behind our products & I know if the gun is less than 1 year old, it would be covered under warranty & you would be entitled to either a FREE replacement or a REFUND.
Electrical items can be funny when it comes to durability/longevity... I know people that have bought a BRAND NEW TV/radio & had it crap out in 2 weeks & others who have the same unit they bought back in 1993 still going strong...
Considering the # of guns we have sold since their introduction 10 years ago, we have had VERY few issues with these guns & MANY satisfied customers. I hope we can turn this negative experinece into a positive one for you & that we can better serve you with your future projects.
Customer Service can be reached @ 1-800-544-5118
Have a GREAT day!!!
DrScampy [thumbsup]
[clap]
I love this place.
Quote from: DrScampy on June 22, 2009, 05:48:53 AM
Hello... I work for the Eastwood Company & was forwarded your thread this morning.
I was wondering if you have had the chance to contact the Customer Service Dept @ Eastwood yet about the warranty on your gun? We stand behind our products & I know if the gun is less than 1 year old, it would be covered under warranty & you would be entitled to either a FREE replacement or a REFUND.
Electrical items can be funny when it comes to durability/longevity... I know people that have bought a BRAND NEW TV/radio & had it crap out in 2 weeks & others who have the same unit they bought back in 1993 still going strong...
Considering the # of guns we have sold since their introduction 10 years ago, we have had VERY few issues with these guns & MANY satisfied customers. I hope we can turn this negative experinece into a positive one for you & that we can better serve you with your future projects.
Customer Service can be reached @ 1-800-544-5118
Have a GREAT day!!!
DrScampy [thumbsup]
The only thing that would have made that a better customer service move would be to say "
I will personally make sure that you get satisfaction, please contact me at xxx-xxx-xxxx" but otherwise, [thumbsup] [thumbsup] [thumbsup]
BTW...
My name is Keith Morris & I work in the Tech Dept here @ Eastwood... You can reach us in the Tech Dept @ 1-800-345-1178... Feel free to ask for me personally...
I can't do the actual "RETURN" but can easily guide you to a Customer Service Rep who can.
ALSO, I can be reached via e-mail @ techelp@eastwood.com
Ride on, gents!!!
DrScampy [thumbsup]
Quote from: painter on June 22, 2009, 05:52:43 AM
So...
even if you don't like the gun He Man...
you can't not like a company that comes to you to help. ;D
Touché! I didnt expect this to happen! I may not like the gun, but i sure as hell like a company that stands behind their products, especially one that goes the extra step like this.
I did get in contact with the ebay representative since thats where i purchased it from. I'm in email contact with them, and they said that it may be moisture build up inside the "tranformer" box. and i can press the ionizing triger on and off for several minutes and see if that helps. It certainly did, but the powder isnt building up nicely. i tried shooting the gold i had (which i know works cause i shot my wheels with them) and it was much better ( the white must need a higher kv to shoot). I tried to shoot again this morning, but the gun became very inconsistent, kind of like i was messing with the ionizer as i was shooting.
It has been raining for the past 3 weeks in NYC. but the item has also been sitting in a box in my room since then. ill call the hotline to see if i can get to the bottom of this thing.
and NAKID, yes i have a in line moisture filter right before the gun.
Quote from: DrScampy on June 22, 2009, 08:43:53 AM
BTW...
My name is Keith Morris & I work in the Tech Dept here @ Eastwood... You can reach us in the Tech Dept @ 1-800-345-1178... Feel free to ask for me personally...
I can't do the actual "RETURN" but can easily guide you to a Customer Service Rep who can.
ALSO, I can be reached via e-mail @ techelp@eastwood.com
Ride on, gents!!!
DrScampy [thumbsup]
Well that's what I call support. [thumbsup] [thumbsup]
top notch.
update: I've been in email contact with these guys.
I have nothing but good stuff to say about them. Really down to earth guys and are genuinely willing to help.
I found this thread pop up on google searching eastwood powdercoat, and it kinda sucks that at first glance im bad mouthing them, but really they've been nothing more then helpful, and im sorry if it comes of that way!
and thank you Keith Morris for taking time out of your day to register and post up in support of your product!
Perhaps i should delete the thread? or should it stay as proof of a company that actually stands behind their product!
I would leave it up.
You could modify your first post to include the outcome (i.e. the top notch customer service you have received) so that anyone that finds it though google will have the whole story right in the first post.
Quote from: Autostrada Pilot on June 22, 2009, 01:38:13 PM
You could modify your first post to include the outcome (i.e. the top notch customer service you have received) so that anyone that finds it though google will have the whole story right in the first post.
+1
Quote from: NAKID on June 22, 2009, 05:53:43 AM
The power of the DMF never ceases to amaze me...
ROFLMAO!!!!!! [clap] [laugh]
Damn! I got a whole list of shit I want replaced! Like that cappucino maker and that golf club.....................My Ducati!!! I need to start pregnant dogin' about this stuff on the DMF!
Glad I could be of assistance! We can never lose sight of the BIG picture which is; without customers there would be no business... Thanks for YOUR business!!!
BTW... Pedro, I'm afraid you're stuck w/ that Cappuccino machine...
That gives me an idea: Maybe we could invent one that bakes your powder coating @ the same time!!! LOL
Keep on Riding! [moto]
DrScampy
Quote from: painter on June 22, 2009, 05:52:43 AM
So...
even if you don't like the gun He Man...
you can't not like a company that comes to you to help. ;D
+1
Last thing I ever expected to happen.