Happened to my parents just now. Citibank Mastercard emergency fraud services or something like that called us with an automated call asking if we had just spend $320 on telephone services. Nope. OK, talk to a representative. OK, wait 5 minutes for someone to pick up. English is obviously not his first language. [roll] Sounds kind of fishy but alright.
Did we spend $320 on the Nokia website, $250 on American Breast Cancer donation, $100 on American Breast Cancer donation, and $60 on Netflix at 7:45pm? No. Wait, it isn't even 7:45pm yet. It's only 5:45. Oh, central time... that was only 5 minutes ago. Hmm, alright. You're going to close the account and send us a new card? OK. What address to send it to? I don't know, what address do you have on file? You can't tell me because you don't have access to that? Hmmmm..... Alright... We'd just like to close the account and get our reward points. You can't do that? Alright, please direct me to someone that can... Hello, blah blah blah. You can't do my rewards points either? Please send me to someone that can please. Hello, blah blah, oh you can't help me either? Next please.... Answering machine. They're closed. >:(
On the bright side, it was a legit call but it seemed really fishy the entire time how they didn't have much of your information. I guess it's to protect you.
I have found that when I have not had good luck with the "not in America" call centers, asking to speak with a supervisor typically gets you back in the states...
They outsource all of that and can not give an outside company your information.
The funny thing is how charitable the thieves are... $350 to beast cancer and only $320 on their new phone.
Probably just thinking the cc company wouldn't trigger it as a fraud charge, so they could keep using the account.
I've switched to using cash as much as possible, because the cc companies and retailers are inept when it comes to keeping account numbers secure.
Quote from: Drjones on July 20, 2009, 04:50:17 AM
I've switched to using cash as much as possible, because the cc companies and retailers are inept when it comes to keeping account numbers secure.
I am not too worried about keeping my account number secure.
So if someone gets it........they make some bogus charges.....I call Chase, they issue a fraud alert and overnight me new cards.
I'd rather deal with that 10 minute hiccup then to lug a bunch of cash around.
I just got my new Chase card last week. A few weeks ago somebody tried to use a copy of my card to get cash at a Target store in Riverside. Thankfully the Target employee noticed something was wrong and held the card and called it in. Lm and I found out about it while trying to pay for dinner here in town.
"what do ya mean my card is no good ???
Did the cops get the guy?
Quote from: NAKID on July 20, 2009, 06:46:17 AM
Did the cops get the guy?
No cops were called. Apparently the person just bailed when the Target employee called to check on the card.
Quote from: NAKID on July 20, 2009, 06:46:17 AM
Did the cops get the guy?
They never catch them.
My parents had identify theft several years ago.
When the last bill surfaced...........their information had been used to spend about 45k in a matter of 2-3 days.
they didn't pay for anything, but my Mom spent DAYS on the phone cleaning it up.
Quote from: bobspapa on July 20, 2009, 06:50:00 AM
No cops were called. Apparently the person just bailed when the Target employee called to check on the card.
Not too many (inserts bobspapa last name here) looking fellas in Riverside. ;D
citibank just replaced my card/account number because some merchant i have used apparently had their files hacked.
no bogus charges on my old account though.
Yeah, does anyone even know how to pronounce that thing? Hell, I bet Michelle has a hard time with it...
Quote from: NAKID on July 20, 2009, 07:05:17 AM
Yeah, does anyone even know how to pronounce that thing? Hell, I bet Michelle has a hard time with it...
Isn't it pronounced douchebag?
[laugh] [laugh] [laugh]
;D
Quote from: NAKID on July 20, 2009, 07:05:17 AM
Yeah, does anyone even know how to pronounce that thing? Hell, I bet Michelle has a hard time with it...
ha ha...you people funny
the best thing is.... lm still uses her old husbands last name on certain thing s(long story)
it's fun to see the looks on peoples faces when I answer the door, and people do a double-take.."uh...... hello Mr Sakamoto [laugh]
Quote from: cyrus buelton on July 20, 2009, 07:08:00 AM
Isn't it pronounced douchebag?
[laugh] [laugh] [laugh]
;D
no... it looks like it should be pronounced that way.....but the correct pronunciation is ass-hat
Quote from: bobspapa on July 20, 2009, 07:16:08 AM
no... it looks like it should be pronounced that way.....but the correct pronunciation is ass-hat
same difference [thumbsup]
Quote from: cyrus buelton on July 20, 2009, 06:55:17 AM
They never catch them.
We catch them all the time. Usually while they are at the store tyring to buy something. We have trained the loss prevention guys to call us first and the credit card company second.
Quote from: hbliam on July 20, 2009, 07:59:19 AM
We catch them all the time. Usually while they are at the store tyring to buy something. We have trained the loss prevention guys to call us first and the credit card company second.
You guys must have a well funded police department to have enough officers on duty to go after CC thieves.
It would be nice to see more of that.
You can use your credit card, claim fraud on it, and nobody would ever know or investigate it.
Yes, you can do this. I am a corporate credit card admin and know the process quite well with how the CC Companies operate. (I've never done this btw, but had an employee that did)
Quote from: bobspapa on July 20, 2009, 07:16:08 AM
no... it looks like it should be pronounced that way.....but the correct pronunciation is ass-hat
(http://www.fugly.com/media/IMAGES/Random/soccer_ass_hat.jpg)
That's funny, I don't feel protected.
Quote from: corndog67 on July 20, 2009, 08:24:07 PM
That's funny, I don't feel protected.
wear a condom while shopping ;)