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Title: Do you have an expanding gas tank? Who did you tell? Post by: ducatiz on November 30, 2009, 07:02:56 AM I know this is a new thread. Please don't merge it.
If you have an expanding gas tank, you need to email your favorite magazine or e-zine or bike news website about it and ask them to do a story. Reference the links here: http://ducatimonsterforum.org/index.php?topic=25074.0 (http://ducatimonsterforum.org/index.php?topic=25074.0) http://ducatimonsterforum.org/index.php?topic=20672.0 (http://ducatimonsterforum.org/index.php?topic=20672.0) and give them these photos for an example: Latch will not close at all. The latch should be approximately 10-15mm from the keyswitch when closed. http://s99.photobucket.com/albums/l309/ducatiz/DML/CIMG0021.jpg (http://s99.photobucket.com/albums/l309/ducatiz/DML/CIMG0021.jpg) http://s99.photobucket.com/albums/l309/ducatiz/DML/CIMG0023.jpg (http://s99.photobucket.com/albums/l309/ducatiz/DML/CIMG0023.jpg) These are the rubber U bumpers. They are supposed to sit directly on the frame. http://s99.photobucket.com/albums/l309/ducatiz/DML/CIMG0025.jpg (http://s99.photobucket.com/albums/l309/ducatiz/DML/CIMG0025.jpg) http://s99.photobucket.com/albums/l309/ducatiz/DML/CIMG0026.jpg (http://s99.photobucket.com/albums/l309/ducatiz/DML/CIMG0026.jpg) Side Rippling: http://s99.photobucket.com/albums/l309/ducatiz/DML/CIMG0027.jpg (http://s99.photobucket.com/albums/l309/ducatiz/DML/CIMG0027.jpg) http://s99.photobucket.com/albums/l309/ducatiz/DML/CIMG0028.jpg (http://s99.photobucket.com/albums/l309/ducatiz/DML/CIMG0028.jpg) http://s99.photobucket.com/albums/l309/ducatiz/DML/CIMG0029.jpg (http://s99.photobucket.com/albums/l309/ducatiz/DML/CIMG0029.jpg) Full view -- doesn't look like any problem at all from a distance. http://s99.photobucket.com/albums/l309/ducatiz/DML/CIMG0032.jpg (http://s99.photobucket.com/albums/l309/ducatiz/DML/CIMG0032.jpg) The more this gets public, the more it will push Ducati to do something official. Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: WetDuc on November 30, 2009, 07:31:27 AM My tank is driving me crazy with the changes. The rubber U bumps don't fit on the frame anymore and the latch hits the ignition assembly. I told my dealer about it and he contacted Ducati and that was almost a month ago and still he says they will not respond to him about the issue!!!
I joined the group and will do what's needed later tonight when I can read my bike's VIN. Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: Monster Dave on November 30, 2009, 08:28:14 AM It's instances like this when I'm glad to have a steel tank.
Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: NorDog on November 30, 2009, 08:31:40 AM I doubt any of the major magazines will touch a full story that examines a single (yet major) problem with a bike made by any of its major advertisers. They would certainly mention it within the context of an article about something else if the point was relevant to the article. I'm thinking of the "Long Term Ride Followup" type article, and those tend to be side bars and not full articles.
Case in point: When was the last time Motorcyclist or Cycle World had an article about a "new" Harley that didn't read like a press kit? Now, I'm a HD guy from way back, but I tire of reading of the "new" Wide Glide or whathaveyou and only learning about a chassis tweak, a new paint scheme, or the brilliance of "Parts Bin Technology". Granted, a full ride review would include and disappointments in handling or power (maybe), but a plastic (nylon?) tank ain't gonna swell during the course of a one day test ride on a new loaner bike from the manufacturer. Now that I think about it, the whole issue could get a "Thumbs Down" or what ever it is in the one mag (Cycle World I think it is), but not a full article, imo. Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: Popeye the Sailor on November 30, 2009, 09:41:21 AM I doubt any of the major magazines will touch a full story that examines a single (yet major) problem with a bike made by any of its major advertisers. No one said it had to be a moto mag. I'm sure bad press from anyone else about this would help. Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: ducatiz on November 30, 2009, 10:11:47 AM No one said it had to be a moto mag. I'm sure bad press from anyone else about this would help. [thumbsup] i think it's better that Ducati get on it officially now rather than wait it out. when ethanol gas comes online in the EU for emissions, they are going to be a$$f*&ked by the number of angry people over there. i think it could be big enough to put a huge dent in the company's sales. Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: Supero100 on November 30, 2009, 10:30:57 AM Consumerist.com might run a story
They tend to highlight individual cases to turn up pressure on companies Have you contacted them? Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: WetDuc on November 30, 2009, 10:42:45 AM I just want my tank fixed and will do whatever is necessary on my part to get it right. You guys organizing this uprising are great folks!
Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: sally101 on November 30, 2009, 11:43:00 AM What's the common thread on this? NM... read the OP. Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: LA on November 30, 2009, 02:55:18 PM The more this gets public, the more it will push Ducati to do something official.
Someone pointed to my bike and said something about some waves or some defect they perceived at the back of my tank. What? I didn't see it. Still held gas and was firmly affixed to the bike and is glossy black. Not a prob. Your tank has changed a lot. I might get one of the last steel tanks for a replacement if I were you. OEM price is ridiculous for either. Ca-Cycle works has a good tank, but it ain't monster. LA Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: WetDuc on December 01, 2009, 06:10:27 AM We need to get Ducati to do something. My dealer keeps telling me the same thing, over and over...that Ducati has not gotten back to him about my messed up tank. This is so stupid. [bang]
Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: Statler on December 01, 2009, 06:38:59 AM We need to get Ducati to do something. My dealer keeps telling me the same thing, over and over...that Ducati has not gotten back to him about my messed up tank. This is so stupid. [bang] another case of dealers making or breaking the ownership experience with Ducs. The shop I go to now has replaced many tanks, knows the problem, and gets quick responses from Ducati. I am at a loss for why there is such a difference in abilities/responses. Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: NorDog on December 01, 2009, 06:40:10 AM We need to get Ducati to do something. My dealer keeps telling me the same thing, over and over...that Ducati has not gotten back to him about my messed up tank. This is so stupid. [bang] If your bike is less than 5 years old, tell them to replace it under emissions warrantee. Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: WetDuc on December 01, 2009, 08:38:55 AM I will give them a call again today and mention the emissions warranty. But seriously, why did I have to get stuck with a crappy dealer?! I might head over to Dothan, AL and meet the dealer there to see if he's running a tighter ship. The guy here in Tally is all business, but I had thought he could take care of important issues when they came up, obviously not. Really, the dealers can replace the tank, but it will just happen again if it's the exact same tank. Best for DNA to do something about it, change something!
Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: shiftless on December 01, 2009, 03:40:47 PM No one said it had to be a moto mag. I'm sure bad press from anyone else about this would help. Motorcycle Consumer News (mcnews.com/mcn/) might be a good place to go with something like this. They are not supported by advertising, only by membership fees, and they have been known to go into some real detail regarding issues like this. It wouldn't hurt to send them an email with some specifics and see if they are interested in following up. Henry Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: mitt on December 01, 2009, 06:27:32 PM You can throw the sport classic problem in with the story too.
mitt Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: WetDuc on December 03, 2009, 01:07:43 PM My dealer told me today that DNA is going through some kind of warranty claim service change and will not be able to do any warranty claims until Jan. 7th!!! WTF?! [bang]
Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: NorDog on December 03, 2009, 02:23:55 PM Does anyone make a metal replacement tank for an 07 S4RS?
Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: ducpainter on December 03, 2009, 02:27:51 PM Does anyone make a metal replacement tank for an 07 S4RS? Not exactly.I bet it can be done though. Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: arai_speed on December 03, 2009, 03:30:50 PM My dealer told me today that DNA is going through some kind of warranty claim service change and will not be able to do any warranty claims until Jan. 7th!!! WTF?! [bang] Have you called DNA directly? If not, you should. They are in Cali and will pick up the phone - after I spoke with them my local dealer changed their stalling tune very quickly. Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: Turf on December 03, 2009, 03:46:11 PM at the shop i work at we've gotten a few done, never seemed to be an issue.
Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: patorojo on December 03, 2009, 04:30:04 PM My dealer told me today that DNA is going through some kind of warranty claim service change and will not be able to do any warranty claims until Jan. 7th!!! WTF?! [bang] I had my bike in to my dealer on Tuesday and showed him my expanding tank. He filed a claim and heard back that day that Ducati had accepted the claim and would replace my tank. Based on reading the various threads dedicated to this topic, it does seem like YMMV with different dealers. Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: AfroStar on December 04, 2009, 06:11:10 AM My dealer is replacing my tank right now.. [thumbsup]
If you're a buying customer, and spends at your dealer, I think this would help Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: Bladecutter on December 04, 2009, 07:07:54 AM My dealer told me today that DNA is going through some kind of warranty claim service change and will not be able to do any warranty claims until Jan. 7th!!! WTF?! [bang] Let me guess: Your warranty expires on Jan 6th, correct? ;D Get another dealer, and bring it there, or call Ducati NA and raise hell. Your dealer is pulling a fast one on you, and you're falling for it. BC. Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: m1moto on December 04, 2009, 07:25:48 AM My local dealer (a big box multi brand store, know for their poor service) was aware of the problem and replaced the tank within a week.
Let Ducati NA know about the crappy service from your dealer Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: NorDog on December 04, 2009, 08:41:12 AM Not exactly. I bet it can be done though. Oh well. Of course it can be done, I just want someone else to do it. :'( How about the Carbon Fiber tanks available. Anyone know of any problems with those? Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: cyrus buelton on December 04, 2009, 11:53:10 AM How about the Carbon Fiber tanks available. Anyone know of any problems with those? They are expensive Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: corey on December 04, 2009, 11:58:04 AM aluminum tanks available from a japanese company. look like a top notch product too. $2200.
Title: Re: Do you have an expanding gas tank? Who did you tell? Post by: WetDuc on December 05, 2009, 01:08:08 PM I don't want to think my dealer sux, but they may really just be that bad. I will contact DNA on Monday and see what they say and report back on the outcome.
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