Ducati Monster Forum

Kitchen Sink => Board Tech Issues => Fixed Board Issues => Topic started by: BWClark on May 06, 2008, 08:00:20 PM

Title: Possible New Member Registration Problem
Post by: BWClark on May 06, 2008, 08:00:20 PM
Just thought I'd mention the difficulty I had registering.

I got bounced back to the registration page with no joy after filling out the fields, and I was clueless to what I was doing wrong.

I changed my password to include numbers and letters, and was finally able to get my confirmation email.

Not sure if that was the issue, but if so a heads-up to new users would be useful. If not, there might be an intermittent registration page fault...   wt:
Title: Re: Possible New Member Registration Problem
Post by: aaronb on May 06, 2008, 08:20:26 PM
happened to me too, i just filled it out again with the exact same info and it worked the second time.  is that IZ_ letter code thing case sensitive?  the second time i capped them all.
Title: Re: Possible New Member Registration Problem
Post by: BWClark on May 06, 2008, 08:58:24 PM
I don't think so. I did lower-case when I got through....  Hmmm
Title: Re: Possible New Member Registration Problem
Post by: darylbowden on May 06, 2008, 09:05:02 PM
Quote from: aaronb on May 06, 2008, 08:20:26 PM
happened to me too, i just filled it out again with the exact same info and it worked the second time.  is that IZ_ letter code thing case sensitive?  the second time i capped them all.

That IZ_-letter thing is called captcha.  I don't *think* it's case-sensitive, but we'll look into it.

Title: Re: Possible New Member Registration Problem
Post by: somegirl on May 07, 2008, 11:56:19 PM
I know someone who has tried multiple times unsuccessfully from multiple browsers, no luck.  Daryl, I will PM her info to you, can you help please?  thanks.
Title: Re: Possible New Member Registration Problem
Post by: somegirl on May 08, 2008, 12:44:51 AM
It seems that if you try to register and the page refreshes with blank fields, what you need to do is just go ahead and re-enter and re-submit your information.   From a very small sample size it seems to go through on the second try.

So if you hear of someone having difficulty registering, please suggest this until a fix is found.

Thanks sqweak for your help! [thumbsup]
Title: Re: Possible New Member Registration Problem
Post by: Spidey on May 08, 2008, 08:14:40 AM
People continue to have problems registering. 

You might want to include a "how-to" register that guests can access on the home page.