G'day all
Just wondering if anyone has had dealings with these guys?
Any problems or drama's or has your shopping experience been a good one, there pricing on Ohlins equipment is very good, But, I'm also very wary of paying the lowest price.
Any feedback from anyone?
Link:
http://www.hardracing.com/Home.htm
I've never dealt with them but I'd be happy to call them and have them raise their prices if that'll make you feel any better.
[laugh]
I'm just being cautious, to many times I have seen people get caught trying to pay a low price just to find out a dealer/store has a poor service record or they don't send you what you order.
It's a little hard to argue with a company when they are on the other side of the planet and in a different time zone. So I'm just trying to do some Homework before I put my hard earned money down.
I can find only a few minor complaints when searching around the web, complaints like stock damaged in transit (It was insured) so all taken care of, and 1 guy complaining it 2 weeks for his Shock to arrive, Turned out UPS lost it.
;D
We work with Hard Racing on occasion. Good group there, you can talk to Cari, she is very helpful.
I've had several unfortunate encounters, mostly no one's fault. +1 on Cari, she was always great. But the last episode, in which I (thought I) ordered a set of wheels which I was told were in stock, only to be told the following week when I followed up for a tracking number/ship date/ETA that, according to the manufacture, the wheels were 4-6 MONTHS away kind of soured me on using them again.
They do have great prices on stuff. Whether they follow that up with great customer service I have no FHE.
Just recently got a pair of Pilot Power 2CTs from them with the 10% discount they were running.
Went off w/o a hitch. Delivery was quick.
That was the first time I had any dealings w/them. YMMV [beer]