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Title: No Email Response? Post by: CannedIce on September 20, 2013, 09:55:42 AM It has come to our attention that emails may not be getting to us. We check our SPAM folder daily and are good at keeping the inbox tidy by answering all inquires in a timely fashion.
Our website doesn't have a confirm your email box when emailing us from the website contact form so do make sure your email address is entered correctly before sending! We have seen some messages bounce back after we try to reply to customers and we can only assume this is the problem. I will get our web guy to fix that, but for now please be aware and call us if you don't receive a response within 48 hrs. [bang] |