Ducati Monster Forum

Kitchen Sink => Board Tech Issues => Fixed Board Issues => Topic started by: cbcanada on May 02, 2016, 06:36:55 AM

Title: Private messaging is messed up
Post by: cbcanada on May 02, 2016, 06:36:55 AM
Hello all, I constantly have three messages showing in my inbox however both my inbox folder and send I don't folders are empty. Can anyone let me know how to fix this and what's going on?

Thanks
Title: Re: Private messaging is messed up
Post by: ducpainter on May 02, 2016, 06:55:04 AM
Quote from: cbcanada on May 02, 2016, 06:36:55 AM
Hello all, I constantly have three messages showing in my inbox however both my inbox folder and send I don't folders are empty. Can anyone let me know how to fix this and what's going on?

Thanks
Not sure what's going on, but...

most issues can be remedied by logging out, clearing cookies...and I mean all the DMF cookies in your browser including any saved passwords, then logging back in.

Let me know.
Title: Re: Private messaging is messed up
Post by: cbcanada on May 02, 2016, 09:13:35 AM
Quote from: ducpainter on May 02, 2016, 06:55:04 AM
Not sure what's going on, but...

most issues can be remedied by logging out, clearing cookies...and I mean all the DMF cookies in your browser including any saved passwords, then logging back in.

Let me know.

I tried that no luck. I have had this issue from about four different computers that I login with your needs are surely been like this for about a year now I just never bothered with it but today finally it's kind of rubbed me the wrong way so I decided to ask about it
Title: Re: Private messaging is messed up
Post by: cbcanada on May 02, 2016, 09:14:41 AM
You see I will attach a screen capture picture I constantly see this
Title: Re: Private messaging is messed up
Post by: cbcanada on May 02, 2016, 09:15:11 AM
(http://uploads.tapatalk-cdn.com/20160502/3d16e2edc0da2777317597aac9106e75.jpg)

(http://uploads.tapatalk-cdn.com/20160502/8e4364d312ba2aa0235ca7f1d7369f54.jpg)
Title: Re: Private messaging is messed up
Post by: ducpainter on May 02, 2016, 10:01:37 AM
Are you using tapatalk?
Title: Re: Private messaging is messed up
Post by: cbcanada on May 04, 2016, 05:13:49 PM
Yes sir I am
Title: Re: Private messaging is messed up
Post by: ducpainter on May 04, 2016, 05:27:25 PM
Quote from: cbcanada on May 04, 2016, 05:13:49 PM
Yes sir I am
I'd suggest uninstalling, and reinstalling the tapatalk app.

I suspect that's where your issue lies. We've seen some wonkiness with that app and our forum before when there have been updates...or not. The forum software works fine wrt unread messages on both my phone, without that app, and my laptop.

Give it a try and get back to me.
Title: Re: Private messaging is messed up
Post by: Howie on May 04, 2016, 11:40:37 PM
I've had no problems with PMs on any device.  Can't say about tapatalk, don't use it.