Ducati Monster Forum

I've had issues getting the clock to keep time on my 2016 1200S since I bought it new.  I set it and it keeps time for awhile and then it just stops.  Everything else on the instrument panel seems to be working fine, but this clock thing is driving me nuts.  I have had some issues lately changing the riding mode and getting it to save. Not sure if these issues are related, but I am concerned about having computer related issues long term.  I have had the dealer look into this since day one, but to no avail.  The issue keeps returning.  Any thoughts?

I appreciate your thoughts and opinions.

Jerry

The clock... seriously....give it another 1k miles...if the clock is still your only problem turn it to the odometer and remember the feeling and note the mileage

Thanks for sharing your opinion.  I really appreciate you taking the time to give me grief about a clock.  Just so you know, I could give a crap less about the clock, but am more concerned about the potential for a longer term, more serious problem.

Alright...didn't mean to dig that deep... apologies...what are we talking about exactly...my clock runs a bit fast/slow like every Casio watch I owned as a child....we talking 5 min for the week...5 min for the day...I've built clocks from scratch, seriously...the quartz Crystal timing the thing could be receiving the wrong voltage...how many miles...how old is the battery...replacing the dash unit for a bad time keeping is a bit absurd but is justifiable


What is the intervals between uses/rides...how long are they...are you charging or otherwise straining the electrical system...try leaving it on a battery tender for two weeks...if it's battery sulphides it should be  brought back to normal in that period...if it seems ok for a few days then goes bad replace the battery...if it's still wrong you may have a phantom draw...pull all the fuses and note the time...begin installing them one by on each day to isolate the circuit....aside from sarcasm/apologies this would be my next approach...

I notice the same thing on my ‘15 821. About 2-4 times per year it bothers me enough to reset. I like the clock because it is my commuter and I can make it 20-35 minutes depending on the route and how fast I choose to ride. I have been late before because I trusted the time on my dash. Only a few minutes either way, but as a CPA it bugs the shit out of me. I ride daily about 50-85 mile round trip commute so I can watch it slowly change over the weeks.

If the clock gains/loses a few minutes over a period of time that is normal, if it goes brain fart that is a problem.  Any pattern to it?  Battery or charging system condition could be a cause, but I doubt it since the bike starts.  You could fully charge the battery and have it load tested and check the charging rate at the battery (13.5 - 14.5 volts at 3K RPM) to rule that out.

2016?  Still under warranty?  Speak to your dealer.

+1
Warranty check up. Could be a software upgrade or part replacement recall/update pending.

Buhgaboo, I ride back and forth to work everyday (35 miles round trip).  Sometimes the clock won't work for days, sometimes it won't work for hours.  It's really hit and miss.  I keep the battery charged.  I've had the dealer check it twice.  In both cases they did some download and it worked fine for awhile, but then just quit again.  As far as I can tell, the only thing on the dash that is impacted is the clock.  I have an appointment upcoming, but thought I would reach out to this forum to see if anyone else is experiencing the same issue.  I should have kept my 09.  I didn't have a single issue with it.  Oh wait, it didn't have a clock!  ;)

As for the grief, I'm fairly thick skinned.  8)  No need for apologies. I should have asked in a different way.   [beer]  Bottom line, I'm losing confidence in the fact that I won't experience any long term display issues and wonder a lot whether there isn't something going on that isn't as apparent as the clock.  I'll keep on the dealer about identifying and addressing the issue.

I was working on the assumption that it was not keeping time consistently...that leads to an electric issue...if it is actually stopping or showing no time at all, that is really bizarre...solution should be a replacement... electronic issues can stem from anything... moisture...change in temp...dealer will eventually sort you out...often a slow process...hang in there

🔝X2

Mine might gain or loose time, but it always works. I agree that it sounds like a bigger electrical display issue and would hope the dealer will straighten it out... Eventually.

What dealership?  I have had one warranty issue and the local dealer was such a dick to deal with I ended up calling Ducati North America to get it all straightened out and brought my bike to MotoCorsa, about 3 hours away. They fixed it the first time.  Some dealers just put more attention on the customer retention than others. Is it possible to have another dealership take a look at it?

Though an inoperative clock is not the end of the world (admittedly I would be quite annoyed) it is important to have a paper trail with the dealer in case of a bigger problem in the future.

I think I have your solution!!!...you might be looking at trip time...clock is next...I recall doing the same thing
Scroll through the menu...mileage...trip a trip b...trip time...then clock

Man I hope it’s that simple.

Thanks for the comments, guys!  Funny thing about the "trip time."  It works fine, but "clock time just flat out stops.  I just discovered a possible concurrent issue; the security flashing lights (flashing to signal security system is armed) doesn't always flash when the bike is off and in the garage or at work.  There may not be a connection at all, but seems awful coincindental.

At any rate, I have an appointment at my dealer (Ducati Indianapolis) on the 24th of this month.  I'll see to it that the issue is resolved, one way or another.  I will follow up with outcome.

Thanks for all your insight!

That light only blinks for 12hrs after the key turns off

I had a similar electrical issue with my 09 Monster 1100 last year.
It would randomly cycle through the settings by its self: odometer - trip - clock (resetting the trip and the clock each time), but only when on the road - never in the driveway. I took the switch apart a couple times and cleaned it, but never saw anything "wrong" - I figured something was just bad inside the switch. It ended up that the small bolt heads on the inside of the switch would occasionally touch / ground on the handlebars. I put a couple wraps of electrical tape around the handle bars under the switch housing and it works fine now. Worth a try.

That's a good practice if you ever open the switch block halves. [thumbsup]

Thanks, Broody!  That's good information to have.  It seems to clear up after every service, assume they are performing some sort of download, but eventually the problem returns.  I'll hopefully find out more on the 24th when I have it in for warranty work.  If they can't identify and resolve the issue, I will.  :)

I set the clock on the Duc and didn't ride it for ~4 days prior to my service appointment.  The morning of my appointment I climbed aboard and noticed the clock time was spot on.  I took it in for service and it has worked fine since.  The dealership confirmed the latest software was loaded and created a paperwork trail with Ducati representative for documentation purposes.  And they sent me on my way.  Go figure!  [roll]  Anyhow, wanted to keep those that are interested updated, but the dealer could not replicate the issue and therefore, no fix or idea what the problem is.  I think they think I'm nuts and I am starting to believe them!  :-[

End of the day, the bike doesn't require a working clock in order to be ridden!   8)

Jerry

 [thumbsup]
Interesting.
My wife had a similar experience with a car that required regular software upgrades at each service to stop the clock randomly changing time, windows not closing properly, trunk not locking, etc. Software updates were a routine part of each service to resolve model issues due to glitches in the ECU. With modern vehicles' integrated systems it seems this is the new norm nowadays.