Wanted to share what great customer service I get from the gang at MOTOCICLO.
First, a little background.
For those of you who don't know; I have "fettled" with my bike just a little, so little that it needed an engineering certifcate. Motociclo helped me with that back in early '08.
Now I shop there about 3-4 times a year at most, not exactly regular. (Considering the 100's of bikes they regularly service)
Recently it was due for pink slip, insurance & registration time! Oh dear, this sucks because of my pipes and mods etc. and generally I dont like having the bike inspected. I rang ahead and asked and they told what I neede to have ready so that I didn't need to make multiple trips.
So I rode to Motociclo, John the owner greets me and served me on the spot.(was working on a SS1000 Duc
) Good start already.
What I didn't know I could even do, was get all 3 done at the same time in the same location and took all of 20 mins.
So instead of spending half a day, getting a pink slip at some garage, then paying for insurance elsewere, then going to the RTA and lining up; the guys at Motociclo did it all on the spot, over the net! For me who hates the net and does't have credit cards, this was fantastic!
One fee, one place, one visit all on EFPOS.
I don't know if this is common, but certainly I don't know any other shop that does this, and certainly suprised when they offered it to me. Very happy with that
. Specially considering I don't have the most straighforward bike and didn't even make an appointment.
The workshop was full (overwhemling so) but these guys took the time to treat another, irregular, costumer well. Higly recommended. - Chris
