FedEx Theft

[cyrus buelton]

. I would probably not tell them i told Fedex to leave it though...

That is awful advice

[junior varsity]

+1. opening yourself up to having your backdoor opened up in jail for a spell.

[Ducatista]

Doesn't FedEx insure?  It would be incumbent on Motowheels to purchase the insurance, but I know UPS automatically insures up to $50.

[junior varsity]

However when you are signing for the package to be left, you may be waiving the insurance, depending on how the form is written. Worth a shot, but they'll deny the claim up front likely. Knowing that going into it may give you the ability to sidestep that claim, and plead - being as nice as possible, that they are a large company, and you really want them to help the little guy out, this time.

[DCXCV]

Doesn't FedEx insure?  It would be incumbent on Motowheels to purchase the insurance, but I know UPS automatically insures up to $50.

As Memphis said, i think it all goes back to the release.  UPS just drops packages without signature unless the shipper requestes otherwise.  Since they can't verify you've recieved it, they are still liable, but if you sign that it's okay for fed Ex to just leave it then it's your issue.  I've actually had a UPS package get dropped off but swiped before I got home.  They replaced it and now I just get stuff shipped to my office instead.

[DrDesmo]

... I just get stuff shipped to my office instead.

+1,000,000

Adam

[cyrus buelton]

Insurance covers if the item in the package is damaged or loss during shipment. It doesn't insure if it is taken off your porch.

Also, UPS and Fedex keep pretty detailed logs of theft of packages dropped on porches. Therefore, depending on your area they may or may not leave your package. However, if you do shipper release, they will automatically leave it.

[lauramonster]

Also, UPS and Fedex keep pretty detailed logs of theft of packages dropped on porches. Therefore, depending on your area they may or may not leave your package.

if that's the case, it might work out if one were to call and in the spirit of trying to help, report the theft for their records.  They may offer to help out.

[cyrus buelton]

if that's the case, it might work out if one were to call and in the spirit of trying to help, report the theft for their records.  They may offer to help out.

Probably wouldn't apply since he waived his right for signature delivery.

I am guessing they won't be of much help, if they are, I would be shocked. Fedex is very difficult to work with.

[He Man]

You're all right about it being bad advice, sorry about what i said, i sometims dont realize its a public forum.  you waive your right when you allowed him to deliver at the door...however ive had fedex drivers check that damn box FOR ME and SIGN IT FOR ME, and just leave it.... a signature just means, a human received it, not neccisarly you.


But let me go a bit deeper into detail about the situation i had....

Delivery was made, and was signed for, UPS said that it was delivered to the approriate address and person. I called up and said otherwise, their records refuted me and i had to submit paper work to their claims deparment, which took forever, but the shipper got refunded and i got a new product.

I spoke with an ex UPS driver before, and he says that, there is no way of saying a package is delivered to the actual address, the only proof is the driver visually compared the address on your door/mailbox to the package and clicks delviered on his computer. there is no special barcode on your mail box that he scans.

So perhaps, the driver delivered it to the wrong address, even records indicated it was right address, this would be a human error. It would make sense because you never even got a sticker.

Back to my experience, UPS sent a driver to my house so they can confirm who it was delivered to, he never came, even though when i the called, they said the driver  was there, but  i wasnt home ( i was waiting). They kept denying it was the wrong address i just called up the shipper, they filed a claim, weeks later no word, i called my CC< they refunded my money and i forgot about it, but the shipper eventually told me, they got the funds and will send me a new product.

a few months after that, the guy who received my package ( about 3 miles from me) showed up at my door and said he got this a few omonths ago.

So  that should atleast help you...maybe the driver knew you waived your right to it and took it on purpose (god knows in my area that is pretty plausible), youre CC may or may not cover that. I know my Amex will because i specifically asked since anyting fedex usually gets spit  at my door with the boxes all checked for me so it always gets put on that card (USPS is the only way to go in my area).

now it would be real nic everyone could unquote me...

[OverCaffeinated]

He Man is right about some drivers being half ass or criminal, whatever you want to call it.

I've seen ups drivers sign for the package themselves using the recipients last name.

[cyrus buelton]

My UPS driver always leaves my packages at my door.

But then again, I live in the back of a condo complex and I have a courtyard with a gate.

and the crime in Dublin is zero.

[herm]

i had a fedex driver leave a letter envelope with $$$ worth of negotiable stuff in it on my front doorstep once.
i lived right at a very busy intersection....pure luck it didnt get swiped.