Main Menu

Not Apple's biggest fan atm

Started by Monsterlover, August 15, 2009, 01:36:42 PM

Previous topic - Next topic
Print
Go Down Pages 1 2 3
User actions

Monsterlover

#30
October 07, 2009, 11:26:25 AM
Quote from: corey on October 07, 2009, 09:41:45 AM
just a thought about the moisture tab...
did you put the phone in a ziplock bag or anything when you sent it back to them?
sometimes shipping trucks can get a little... moist...

Well, sort of.  I boxed it up exactly according to the directions.  They give you a little bag that seals shut.
"The Vincent was like a bullet that went straight; the Ducati is like the magic bullet in Dallas that went sideways and hit JFK and the Governor of Texas at the same time."--HST    **"A man who works with his hands is a laborer.  A man who works with his hands and his brain is a craftsman.  A man who works with his hands, brains, and heart is an artist."  -Louis Nizer**

DesmoLu

#31
October 07, 2009, 02:57:49 PM
What credit card did you use? If you used Amex you are in luck. If you used Chase at all, you are screwed.

I've filed a few chargebacks and it worked out great. In my opinion, why should I waste endless hours of my time dealing with a merchant that screwed up when a simple online form will have my credit card company deal with it for me? The process is pretty easy. You fill out the form and they contact you by mail if they need more information, then sent you a letter with the resolution.

In most cases, the merchant never bothers to even respond to the credit card company, so the dispute is resolved in your favor without question. However, if the merchant does make good, you have a few weeks to cancel the chargeback with the cc.

I try to use my amex for everything partially because I've been so happy with their chargeback policy.

Monsterlover

#32
October 07, 2009, 05:49:29 PM
It's a VISA card, but not with chase.

They've always been good to me in the past.  I hope this time is no different.

Fingers crossed
"The Vincent was like a bullet that went straight; the Ducati is like the magic bullet in Dallas that went sideways and hit JFK and the Governor of Texas at the same time."--HST    **"A man who works with his hands is a laborer.  A man who works with his hands and his brain is a craftsman.  A man who works with his hands, brains, and heart is an artist."  -Louis Nizer**
Print
Go Up Pages 1 2 3
User actions