Craptastic Shopping Experience from MotoCard.com

[muskrat]

it's everyone's fault.....there, settled. 

[zooom]

it's everyone's fault.....there, settled. 

ESPECIALLY YOURS!!!

  J/K

[rideserotta]

I'll stand my original opinion that it's not muffinman's fault. He's jut being nice by saying both are at fault. Okay... All done from me on this. NEXT!!!

[stopintime]

it's everyone's fault.....there, settled. 

In Europe we blame it on "society" (so it's really no one's fault)

or better yet: the government

[muffinman]

it's everyone's fault.....there, settled. 

Haha, didn't mean to cause any trouble with my thread, apologies.

Pretty damn lame how they charged our card immediately, emailed an order confirmation and didn't say a word for 6 days until I emailed them. 

Isn't it illegal for a company to charge us and HOLD ONTO OUR MONEY without notifying the customer they have no intention of shipping it?  The hell.

[muskrat]

no trouble, just being a smart ass and by the looks of it more are on their way. 

[zooom]

Haha, didn't mean to cause any trouble with my thread, apologies.

Pretty damn lame how they charged our card immediately, emailed an order confirmation and didn't say a word for 6 days until I emailed them. 

Isn't it illegal for a company to charge us and HOLD ONTO OUR MONEY without notifying the customer they have no intention of shipping it?  The hell.

not too sure how legal it is, but then there is always the option of reporting it to your card company and letting them charge them back in fees and putting your money back.

[derby]

Isn't it illegal for a company to charge us and HOLD ONTO OUR MONEY without notifying the customer they have no intention of shipping it?  The hell.

one would think it would be, but you'd have to check the laws is the country the vendor resides in.

[muffinman]

Thanks for the support

Quick update.. it's been 2.5 days now since my original email to customer service, and Motocard has repeatedly ignored my numerous responses.  Trust me, the emails were more than polite.. until this last one.  I've been demanding that a refund be issued to no avail... looks like I'll be reaching out to my credit card company soon.

[TAftonomos]

Prolly already issued the refund...it takes a few days to actually show up.

I just wanna know....what part was it???