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Author Topic: Do you have an expanding gas tank? Who did you tell?  (Read 7645 times)
mitt
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« Reply #15 on: December 01, 2009, 06:27:32 PM »

You can throw the sport classic problem in with the story too.


mitt
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WetDuc
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« Reply #16 on: December 03, 2009, 01:07:43 PM »

My dealer told me today that DNA is going through some kind of warranty claim service change and will not be able to do any warranty claims until Jan. 7th!!!  WTF?! bang head
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« Reply #17 on: December 03, 2009, 02:23:55 PM »

Does anyone make a metal replacement tank for an 07 S4RS?
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ducpainter
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« Reply #18 on: December 03, 2009, 02:27:51 PM »

Does anyone make a metal replacement tank for an 07 S4RS?
Not exactly.

I bet it can be done though.
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arai_speed
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« Reply #19 on: December 03, 2009, 03:30:50 PM »

My dealer told me today that DNA is going through some kind of warranty claim service change and will not be able to do any warranty claims until Jan. 7th!!!  WTF?! bang head

Have you called DNA directly?  If not, you should.  They are in Cali and will pick up the phone - after I spoke with them my local dealer changed their stalling tune very quickly.

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Turf
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« Reply #20 on: December 03, 2009, 03:46:11 PM »

at the shop i work at we've gotten a few done, never seemed to be an issue.
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« Reply #21 on: December 03, 2009, 04:30:04 PM »

My dealer told me today that DNA is going through some kind of warranty claim service change and will not be able to do any warranty claims until Jan. 7th!!!  WTF?! bang head

I had my bike in to my dealer on Tuesday and showed him my expanding tank.  He filed a claim and heard back that day that Ducati had accepted the claim and would replace my tank.  Based on reading the various threads dedicated to this topic, it does seem like YMMV with different dealers.
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Arne Berger
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« Reply #22 on: December 04, 2009, 06:11:10 AM »

My dealer is replacing my tank right now..  waytogo
If you're a buying customer, and spends at your dealer, I think this would help
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07 Black "Betty" Beauty
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« Reply #23 on: December 04, 2009, 07:07:54 AM »

My dealer told me today that DNA is going through some kind of warranty claim service change and will not be able to do any warranty claims until Jan. 7th!!!  WTF?! bang head

Let me guess:

Your warranty expires on Jan 6th, correct?  Grin

Get another dealer, and bring it there, or call Ducati NA and raise hell.
Your dealer is pulling a fast one on you, and you're falling for it.

BC.
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m1moto
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« Reply #24 on: December 04, 2009, 07:25:48 AM »

My local dealer (a big box multi brand store, know for their poor service) was aware of the problem and replaced the tank within a week.

Let Ducati NA know about the crappy service from your dealer
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« Reply #25 on: December 04, 2009, 08:41:12 AM »

Not exactly.

I bet it can be done though.

Oh well.  Of course it can be done, I just want someone else to do it.   Cry

How about the Carbon Fiber tanks available.  Anyone know of any problems with those?
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cyrus buelton
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« Reply #26 on: December 04, 2009, 11:53:10 AM »

How about the Carbon Fiber tanks available.  Anyone know of any problems with those?

They are expensive
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« Reply #27 on: December 04, 2009, 11:58:04 AM »

aluminum tanks available from a japanese company. look like a top notch product too. $2200.
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« Reply #28 on: December 05, 2009, 01:08:08 PM »

I don't want to think my dealer sux, but they may really just be that bad.  I will contact DNA on Monday and see what they say and report back on the outcome.
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