Do you have an expanding gas tank? Who did you tell?

Started by ducatiz, November 30, 2009, 07:02:56 AM

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mitt

You can throw the sport classic problem in with the story too.


mitt

WetDuc

My dealer told me today that DNA is going through some kind of warranty claim service change and will not be able to do any warranty claims until Jan. 7th!!!  WTF?! [bang]
2007 S2R1000, 2009 M696 & 2008 M695 (foster bikes)

NorDog

Does anyone make a metal replacement tank for an 07 S4RS?
A man in passion rides a mad horse. -- Ben Franklin


ducpainter

Quote from: NorDog on December 03, 2009, 02:23:55 PM
Does anyone make a metal replacement tank for an 07 S4RS?
Not exactly.

I bet it can be done though.
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arai_speed

Quote from: iamhybris on December 03, 2009, 01:07:43 PM
My dealer told me today that DNA is going through some kind of warranty claim service change and will not be able to do any warranty claims until Jan. 7th!!!  WTF?! [bang]

Have you called DNA directly?  If not, you should.  They are in Cali and will pick up the phone - after I spoke with them my local dealer changed their stalling tune very quickly.


Turf

at the shop i work at we've gotten a few done, never seemed to be an issue.
I may not have gone where I intended to go, but I think I have ended up where I needed to be.

patorojo

Quote from: iamhybris on December 03, 2009, 01:07:43 PM
My dealer told me today that DNA is going through some kind of warranty claim service change and will not be able to do any warranty claims until Jan. 7th!!!  WTF?! [bang]

I had my bike in to my dealer on Tuesday and showed him my expanding tank.  He filed a claim and heard back that day that Ducati had accepted the claim and would replace my tank.  Based on reading the various threads dedicated to this topic, it does seem like YMMV with different dealers.
Arne Berger
2007 S2R1K
2007 DL650
2005 DRZ400S

AfroStar

My dealer is replacing my tank right now..  [thumbsup]
If you're a buying customer, and spends at your dealer, I think this would help
07 Black "Betty" Beauty

Bladecutter

Quote from: iamhybris on December 03, 2009, 01:07:43 PM
My dealer told me today that DNA is going through some kind of warranty claim service change and will not be able to do any warranty claims until Jan. 7th!!!  WTF?! [bang]

Let me guess:

Your warranty expires on Jan 6th, correct?  ;D

Get another dealer, and bring it there, or call Ducati NA and raise hell.
Your dealer is pulling a fast one on you, and you're falling for it.

BC.

m1moto

My local dealer (a big box multi brand store, know for their poor service) was aware of the problem and replaced the tank within a week.

Let Ducati NA know about the crappy service from your dealer
2006 S2R1K  |  Red + White  |  Full Carbon Arrows
http://freshbrand.com/

NorDog

Quote from: ducpainter on December 03, 2009, 02:27:51 PM
Not exactly.

I bet it can be done though.

Oh well.  Of course it can be done, I just want someone else to do it.   :'(

How about the Carbon Fiber tanks available.  Anyone know of any problems with those?
A man in passion rides a mad horse. -- Ben Franklin


cyrus buelton

Quote from: NorDog on December 04, 2009, 08:41:12 AM
How about the Carbon Fiber tanks available.  Anyone know of any problems with those?

They are expensive
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1999 M750 (joint ownership)
2004 S4r (mineeee)
2008 KLR650 (wifey's bike, but I steal it)

corey

aluminum tanks available from a japanese company. look like a top notch product too. $2200.
When all the land lays in ruin... And burnination has forsaken the countryside... Only one guy will remain... My money's on...

WetDuc

I don't want to think my dealer sux, but they may really just be that bad.  I will contact DNA on Monday and see what they say and report back on the outcome.
2007 S2R1000, 2009 M696 & 2008 M695 (foster bikes)