Plastic Tank problems: Discussion thread, see info thread sticky for updates

[somegirl]

Took a while to show up, but my tank is now definitely showing signs of expansion.

Just submitted my request to join the email list.

[ducatiz]

Took a while to show up, but my tank is now definitely showing signs of expansion.

Just submitted my request to join the email list.

how many miles do you have on the bike and year?

[somegirl]

how many miles do you have on the bike and year?

2007 M695

21,500 miles

[wbeck257]

Well, mine start to swell up.

Took it to Atlanta Motorworld, and they emailed Ducati.
Got word yesterday that a new tank is on the way and should be here in 9 - 20 days.

So that turned out a lot better than I thought it would.

2006 S2R1000
13,000 miles.

[angler]

Just heard back from Nathan at DucPond.  My tank should be in today, only 36 days from ordering.  I should have it installed in the next couple of weeks.

[ducatiz]

Pics of my tank expansion (click for bigger images)


Latch will not close at all.  The latch should be approximately 10-15mm from the keyswitch when closed.


These are the rubber U bumpers.  They are supposed to sit directly on the frame.


Side Rippling:


Full view -- doesn't look like any problem at all from a distance.

[He Man]

Can you guys post up what color tanks you are receiving?

I know someone who has  personal relationship with the dealer since hes bought 2 bikes from them, and im going to ask him to re-ask for me. I already emailed the guy about getting a red tank, and he wont respond, cant seem to get through on the phone, and i dont feel like showing up and having some random lady give me a parking ticket.

 

[J.P.]

Latest tally on complaints filed:
(for plastic tank monsters)

'05- 6
'06- 6
'07- 12
'08- 1

The only difference from my last tally on Sept 10, one month ago, was only 3 additional files for '07 guys.
Nobody else has a problem.

[ducatiz]

Latest tally on complaints filed:
(for plastic tank monsters)

'05- 6
'06- 6
'07- 12
'08- 1

The only difference from my last tally on Sept 10, one month ago, was only 3 additional files for '07 guys.
Nobody else has a problem.

i have 82 ppl on the mailing list, it's kind of silly.   i think ppl are afraid that the NHTSA will tell on them to Ducati and they won't get their tank replaced -- that's all I can figure..

[Uncle Mofo]

I filed, enlisted complained and got my tank replaced.
 People file your complaint with the NHTSA or in two years we'll be screwed again...

[angler]

Can you guys post up what color tanks you are receiving?

I know someone who has  personal relationship with the dealer since hes bought 2 bikes from them, and im going to ask him to re-ask for me. I already emailed the guy about getting a red tank, and he wont respond, cant seem to get through on the phone, and i dont feel like showing up and having some random lady give me a parking ticket.

 

Dark - DucPond those were backordered but could have got me a different color sooner.

[He Man]

I reemailed my dealer about getting a red tank since i got no response.

My first email (which was the pics and vin #) were sent on July 16.

A response was given July 18th

"I sent in the form with your info and am waiting on hearing back from DNA regarding your issue, once I do I will inform you of what we can do"

after two emails asking for an update on August 8th...

"the tank is on order but unfortunately its not available and its coming to be august when Ducati Motor Holdings almost completely close for the month except for a skeleton crew, but let me see if I can get some sort of eta"

Another two emails on Sept 26.

"Im sorry I havent been able to get back to you I've been out for a bit, unfortunately, the tank is still not in and its been over 2 months, everytime I process an availability for the tank it comes up as not available and will give a a backorder date, when I've contacted DNA they cannot give me a eta for the tank, I will stay on top of it for you and the minute I get any news I'll get back in contact with you."

So depending on how you look at it, its been 3-4 months. Still no tank.

I think I'm the only one who is taking this long. Part of the reason why I think they are just blowing smoke up my ass. Maybe they are reading this. But even then, I kept quiet for 2 months waiting patiently. This is just getting ridiculous.

[ducatiz]

Did they say your new tank has been approved?  if so, I would just sit back.  Everything in those emails sounds about right and recently there have been more people getting tanks replaced. 

[scduc]

He Man,  Sounds to me like they are hosing you. My dealer knew the ETA after one week. Now I received mine in extra short time, due to some unforeseen circumstances. I would think that they would be able to give you some sort of realistic date.

[He Man]

Did they say your new tank has been approved?  if so, I would just sit back.  Everything in those emails sounds about right and recently there have been more people getting tanks replaced. 

whatever is in that email is what they sent me. It sounds like they did when he said the tank is on order.

i dont get why a dealer would do this. wouldnt it be easier to just lie and say no we wont?