Plastic Tank problems: Discussion thread, see info thread sticky for updates

[He Man]

NOT GOOD!

Im fine with that. if my tank blows up ill just sue Ducati for a new bike because they are taking so long to get me a new tank. ( i still havent gotten one)

[J.P.]

Im fine with that. if my tank blows up ill just sue Ducati for a new bike because they are taking so long to get me a new tank. ( i still havent gotten one)

If it blows while you're on it... we'll have to sue them for you.

Someone on the sport classic board mentioned a recall by Duc for those who have problems- this isn't a recall. Anyone hear reassurances that the problem is fixed?

[angler]

If it blows while you're on it... we'll have to sue them for you.

Someone on the sport classic board mentioned a recall by Duc for those who have problems- this isn't a recall. Anyone hear reassurances that the problem is fixed?

I got my new tank over the weekend.  No reassurances.

I can't believe how small the new tank is.....I can see so much more frame around ignition key area.

[J.P.]

Guess I gotta pull the trigger too. Would like to be able to lock the steering again. Or see my battery.

[Charlief]

UPDATE

I went to the dealer on October 23rd to have pics taken.  I got an email today saying my tank is in!!!!  Less than 2.5 weeks!!!

My dealer rocks!!

Eastern Cycle in Beverly, MA

[He Man]

alright this is pretty make the beast with two backsed up. I emailed the dealer 1 last time. If they dont want to cooperate, ill just contact DNA and ask them who i can go to because thats 2/4 local dealers who arent willing to change my tank out for me.

[cduarte]

alright this is pretty make the beast with two backsed up. I emailed the dealer 1 last time. If they dont want to cooperate, ill just contact DNA and ask them who i can go to because thats 2/4 local dealers who arent willing to change my tank out for me.

I think you just like being a victim... want my spare tank?

[somegirl]

My dealer is still waiting to hear from Ducati, he says he's been bugging them.

[He Man]

My dealer is still waiting to hear from Ducati, he says he's been bugging them.

thats the same thing mine said.

[Charlief]

I dropped my bike off today.

My tank was sitting in a box waiting for me!  There was another tank with mine waiting install for a S2R1000.... I was told.

I'm having my 12K service done also...so come spring I'll be ready to roll.

I'm not sure why others are having problems getting tanks.  What kind of relationship do you have with your dealer?  Get services done there?  I do all the easy stuff myself (oil changes, mods, and some other things) but leave the valve adjustments/belt changes for the dealer.  I also buy my oil/filter from the dealer.  ya I know I pay a little more but what $10 more?  They know me and when problems arise they get handled promptly.


Just my .02

[angler]

I had two very different experiences.  I called Speed's, which is closer to me than DucPond, and they couldn't be bothered.  Acted like they never heard of the problem the first time I called and then the second told me I had to contact Ducati first.  That didn't work as Ducati told me it was something the dealer had to do. 

I called DucPond and they immediately told me to take pictures and email them to their parts mgr.  I did that and within a day or two he called me and said I had a good case but would need to see the bike in person.  One look and 4 weeks +/- later I had a new tank.  Would have been faster except for a backorder on dark tanks.

To that point I had spent roughly equal amounts at both shops. 

[red baron]

I guess I'll chime in here now.

So today I stop at the dealer (GP in San Diego), and the service mgr is talking to me while the tech is sorting out some front suspension issues. He mentions the tank thing and we're looking at mine and I show him a few minor issues and he orders a new one for me.


We'll see how long before it shows up.

[aaronb]

looks like i am going to have to do this soon, my tank is now rubbing the ignition on the right side.  if only this would have happened sooner, my local dealer closed their doors three weeks ago. 

[Popeye the Sailor]

looks like i am going to have to do this soon, my tank is now rubbing the ignition on the right side.  if only this would have happened sooner, my local dealer closed their doors three weeks ago. 

Look at it the other horrible way.

Say you went in and got them to order you a new tank.

Then they closed.

So you go to another shop, which gets their request from DNA denied, as one has already been ordered for you.



You know it could happen.

[He Man]

Look at it the other horrible way.

Say you went in and got them to order you a new tank.

Then they closed.

So you go to another shop, which gets their request from DNA denied, as one has already been ordered for you.



You know it could happen.

that would be funny if it happened to someone else. lol