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Author Topic: Thousand dollar price tag for one dollar worth of plastic  (Read 6138 times)
tim_golfer2
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« on: July 28, 2009, 05:59:57 PM »

Recently noticed a crack developing in the clear plastic cover over my speedo.

Just booked my bike in for a service and mentioned this to mechanic. Asked if they thought this was warranty work (as the bike is just about to turn 2 y o). As it has not been given a knock they thought it ought to be covered and suggested I talk to Frasers. But my mechanic thinks that it may well require replacement of the whole dashboard as the plastic piece is not supplied separately. Cost $1200 +  Thank goodness for warranty.

Something wonky with that bit of design!


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mattyvas
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« Reply #1 on: July 28, 2009, 07:45:57 PM »

Let me say you are well lucky if Fraser fixed that under warranty.
A crack can occur from normal road use, stones can fly around and end up cracking the plastic like that.
I have seen a few bikes like that and infact just before I sold my 620 I found a small crack that could
only of happened from the road trip to WSBK's earlier in the year. 
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Betty
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Uh-oh ... what's going on here?


« Reply #2 on: July 28, 2009, 07:49:33 PM »

Has happened to both lenses on Jukie's 620 (an '02) ... but didn't develop until after warranty expiry. I remember reading about a couple of other cases on TOB too I think.

Maybe one day we should do something about it Roll Eyes
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tim_golfer2
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« Reply #3 on: July 28, 2009, 07:55:40 PM »

Valid point Matty but when I run my fingers over the crack the whole lens feels very smooth. Not as though there has been any external impact from a flying object. Not many flying rocks between Coogee & La Perouse which is mostly where it travels.

I'll just try my luck with them
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mattyvas
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« Reply #4 on: July 28, 2009, 09:53:29 PM »

It's always worth a try.
As Betty has said I think the 620's seemed to suffer from this for whatever reason.
Hope you get on well with it but don't be surprised if they question riding conditions and site normal wear and tear!
Which for most of us is crap cause we all look after our toys like they are part of the family.
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Spider
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« Reply #5 on: July 28, 2009, 11:33:55 PM »

surely there'd be a bloke out there who could fashion a replacement with Perspex or what ever?
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bazz20
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« Reply #6 on: July 29, 2009, 12:27:38 AM »

surely there'd be a bloke out there who could fashion a replacement with Perspex or what ever?
yep i go with lexan better to work with  than perspex and doesent scratch as much and 50 times stronger  waytogo
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Spider
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« Reply #7 on: July 29, 2009, 02:39:12 AM »

see! knew I kept you round for a reason...has to be a benefit to you besides all that bad attitude!  Grin
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Betty
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Uh-oh ... what's going on here?


« Reply #8 on: July 29, 2009, 02:41:42 AM »

Its the opening up of the cluster that scares me ... some things just shouldn't be messed with (or more correctly, I shouldn't be allowed near any such thing).
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bazz20
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« Reply #9 on: July 29, 2009, 02:56:31 AM »

see! knew I kept you round for a reason...has to be a benefit to you besides all that bad attitude!  Grin
thank cobber for the kind words


 laughingdp
Its the opening up of the cluster that scares me ... some things just shouldn't be messed with (or more correctly, I shouldn't be allowed near any such thing).
just video it that way you know how to put it back together and if you cant you can send the video into funny home video so we all can get a laugh  laughingdp
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BribieDuc
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« Reply #10 on: July 29, 2009, 07:18:00 PM »

Same issue with my 02 620 a few years back as both lenses has a small crack from about 2 or 3 yrs old.
Instrument pod comes apart easily enough - at least on my model.
Brought the top (lenses) second hand from a US member for $50 (incl postage).
There's a thread on this issue complete with pictures on how to replace, as well as my account - Might be on the old site as it was a few years ago.
Just make sure the rubber gasket does not crease when putting all back together.
Rgds,
John
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techno
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« Reply #11 on: July 30, 2009, 04:30:08 AM »

A problem not limited to 620 I'm afraid. When I was looking to buy I saw an S4 with cracked glass on the guages.

I did a search (on the old forum at the time) and found it was a reasonably common problem.  Undecided
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Hey Techno you are a smart man.  waytogo

Had an accident in Tasmania? - www.tas-compo-law.com.au
ducmeister
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« Reply #12 on: July 30, 2009, 05:35:11 AM »

If you're concerned about doing the job yourself there are instrument repair places around that should be able to do it for you.  Generally I've found the prices for labour not too bad as they know what they are doing and can get stuff done in a reasonable time frame.
Might be best if you could supply the parts yourself though.
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'02 M900ie, DP CF mufflers, DP mirrors, CF side covers, beer tray, belt covers, and sprocket cover, K&N filter, clear indicators, Speedymoto 5 spoke clutch cover, etc, etc, ad nauseum.
tim_golfer2
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« Reply #13 on: July 31, 2009, 04:07:45 AM »

Told by the guys @ Flywheels that earlier models had imstrument pods on earlier model 620s that allowed access to repair this problem but the design of later models (mine is '06) does not allow the same fix.  (But I guess where there's a will...)

Spoke to warranty repair person @ Frasers Concord today who told me to bring it in on Monday for a look. Seemed a positive conversation.

I will report the result on Monday.

Thanks for all the input guys. waytogo
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tim_golfer2
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« Reply #14 on: August 04, 2009, 03:25:35 PM »

Some good news.

Took the bike in on Monday for Frasers to have a look. They then needed to get pre-approval from Ducati.

Got a call today from the lovely warranty lady @ Frasers (Kerry?) who has been a pleasure to deal with. She advised that warranty repair (replacement) has been approved and I will be contacted when the part comes in. waytogo

What a relief. Hope this one lasts a bit longer!

Thanks for the input everyone.
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