Compensation

Started by Scotzman, May 28, 2010, 04:34:27 PM

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Scotzman

Quote from: Raux on May 29, 2010, 11:37:23 AM
i would think that DNA could extend his warranty the amount of time it was in the shop til the end of the warranty. ie he had it in the shop 2 months prior to warranty expiring, so they extend 2 months after he gets it back. seems like enough to satisfy the customer without monetary compensation
That's a very good and reasonable idea [thumbsup]
"Get your haggis right here. Chopped heart and lungs boiled in a wee sheep's stomach.
Tastes as good as it sounds. Good for what ales you."

swampduc

DNA did something similar to that for me in the past.
Respeta mi autoridad!

Howie

If the problem was documented during the warranty period you are covered.