Compensation

[Scotzman]

i would think that DNA could extend his warranty the amount of time it was in the shop til the end of the warranty. ie he had it in the shop 2 months prior to warranty expiring, so they extend 2 months after he gets it back. seems like enough to satisfy the customer without monetary compensation

That's a very good and reasonable idea

[swampduc]

DNA did something similar to that for me in the past.

[Howie]

If the problem was documented during the warranty period you are covered.