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Author Topic: Had an Acco  (Read 7234 times)
Two dogs
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« Reply #30 on: September 25, 2010, 09:14:41 PM »

Oh Rob I just got back from my travels to read about your incident Shocked
I don't like to call them accidents as usually it is someones negligence that could be avoided.
Fantastic you stayed up right that is great riding skill  waytogo not so about your new tank bang head
Mind you a Monster with a little fella like you riding would have quite a lot of kinetic energy Grin
Sounds like you kept your head ,I would of had trouble not using my carbon gloves on his stupid melon.
I'm so glad you were not hurt , Ill drop by your house to say Gday if you are around on Sunday
Dez
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« Reply #31 on: September 25, 2010, 09:51:40 PM »


Hey Dez
You can call buy work if your going buy waytogo

How about putting up some surfing photos  from indo
on another thread if you got any. Wink

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in memory of Brian W, 2010 /2015
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« Reply #32 on: November 02, 2010, 09:28:05 PM »


Well after patiently waiting, as the repairers had something like 90 bikes to fix.

Finally got Precious back after 7+ weeks . Angry
And well guess what its going straight back. Angry

I don't believe how they could get it that wrong. Undecided
It's COMPLETE ABORTION Angry

1. the Ducati Decals on the tank are no were in the right place.

2. crappy milky old second hand head light replacement.

3. reused old broken front guard clamps.

4. instrument vibration dampers broken and bent not fixed and replaced so easy to see with the head light out

5. alternator case resprayed silver no were near a match to the clutch case side.

6. cf bellypan was gloss now matte finish looks weird

Dose any one want a cheap project Bike all offers considered


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mattyvas
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« Reply #33 on: November 02, 2010, 10:36:31 PM »

That's pretty rank!
If it's going back that means you've taken it home and they think you've accepted the job.
Or did you just look at it in the shop and say nup job sucks do it properly.
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« Reply #34 on: November 02, 2010, 10:39:59 PM »

where did u get it done at?
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« Reply #35 on: November 02, 2010, 11:05:14 PM »


Matty
They pick up and deliver using a contractor, which is good service.
 

Cakeman
The same place you got your wheels painted and i got my tank respray previous.



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« Reply #36 on: November 02, 2010, 11:09:35 PM »

Ah I see.
Then I might not be getting my bike painted there.
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« Reply #37 on: November 02, 2010, 11:17:43 PM »

Ah I see.
Then I might not be getting my bike painted there.

why does your bike need some paint ? , i thought it was all happy
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i dont care if you have been a mechanic for 10 years doing something for a long time does not make you good at it, take my gf for an example shes been walking for 28 years and still manages to fall over all the time.
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« Reply #38 on: November 02, 2010, 11:33:24 PM »

Struth!

             And they did such a top job on my bike.






                              Mmick
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« Reply #39 on: November 03, 2010, 12:49:12 AM »

That's a weird one, they did a great job for me and I've only heard good things about them. Sorry to hear that Rob.... Hope it gets sorted out soon..... 7+ weeks with out your baby is a looooong time!
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« Reply #40 on: November 03, 2010, 12:52:03 AM »


The actual spray painting on the tank , front guard ,bug screen is first class, and they spayed blended small scratches on the trellis
as well looks perfect.
And i was very happy with the paint job on the tank , front guard ,bug screen seat cowl 3 months ago Grin

The painter is good.

But who ever placed the decals, colour matched the crank case had an off day. this time, probably the same guy Undecided

but trying to pass of a dodgy head light and a few small parts readily available no excuse.



 
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DUCMONROB
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« Reply #41 on: November 03, 2010, 01:58:53 AM »

Rob the issue of the dodgy headlight and side cover paint job may not have been the decision of the repairer. This sound like the work of the insurance company paying for the work being tight.

Rob
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« Reply #42 on: November 03, 2010, 09:23:30 AM »

This sound like the work of the insurance company paying for the work being tight.

Rob

I agree to an extent. As the bike is not a current model I am pretty sure your insurance contract will say they can use second hand parts in the repair reflective of the age of the vehicle (or some such bullshit). Note: I think it will say 'age' and not 'condition'.

The question is how selective were these guys in procuring said second hand parts ... from the previous reports on here I would have thought they had a reputation to uphold. The pressures of the insurance company shouldn't matter if it risks your business reputation - I mean it can't be that hard to find a decent headlight can it?
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« Reply #43 on: November 03, 2010, 01:07:09 PM »

I mean it can't be that hard to find a decent headlight can it?

No, but perhaps it might be hard to procure one at the price that an insurance company's written down value of it. Given the timeframe and the resultant finish level, a few scenarios come to mind
- they are very busy
- the economics of business dictates that they need to at least cover costs, and hopefully make a profit. This is directly attributable to the cost of the part and the cost of the labour searching for the part. Time is money, of course!
- perhaps some or all of the above


It sounds like the repairer is known as a reputable business... every business has bad deals / jobs / projects etc, even the very best of them. Perhaps your job was one of these.... What counts is how they conduct themselves to make good. That's what you'll take away from it, after the annoyance factor fades into memory...

Hope it all works out Rob. Let us know the outcome.
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« Reply #44 on: November 03, 2010, 07:50:53 PM »

I mean it can't be that hard to find a decent headlight can it?

where do 2nd hand headlights come from ?

from the wreckers off bikes that have been written off

headlights are a highly likely damaged item 

as a result there wont be many around and as mentioned insurance value of said item

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i dont care if you have been a mechanic for 10 years doing something for a long time does not make you good at it, take my gf for an example shes been walking for 28 years and still manages to fall over all the time.
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