The Official My Bike is in the shop more then on the road thread story exchange

[muskrat]

Anything Italian is a bit more problematic than anything Japanese. We call that "character" I guess. Part of the issue is the Italian work ethic and culture. However, I have had more trouble with my newer BMW than my Ducati so who knows.

you know BMW stands for Break My Wallet right? 

[kopfjäger]

you know BMW stands for Break My Wallet right? 

Bavarian Manure Wagon. 

[Howie]

All the Italian stuff like the voltage regulator and ignition modules

[Statler]

PM me.  I'd be happy to look into this with the dealer and contacts with DNA.

[howiroll]

Well talked with Ducati and sent them a letter, lets see what they do.  I would go with a new bike but had it with this one.  If Ducati does the right thing I understand these are complex machines and will have problems.  This is just getting out of control.  The whole season was a mess of watching my friends ride.  Sometimes you just get a lemon.  Had a Volve that if you looked at it, something would go wrong.

[Statler]

with whom did you speak and to whom was the letter sent?

[ungeheuer]

PM me.  I'd be happy to look into this with the dealer and contacts with DNA.

Thats a fine offer from Statler   

An offer which if I were in your unfortunate position howiroll I'd gladly accept. 

Man... I love this place.....

[twolanefun]

Major bummer and somewhat surprised. 02' M900 38K miles no issues, not one. 04' ST3 36K miles, 2 recalls solved in under 2 weeks, 06 S2R1000, 19K miles, timing belt bearings - weird, repaired in a week, plastic tank - replaced, was a real cluster f... but taken care of. I can't help but feel the dealer isn't doing enough, for sure there is some staff turmoil right now at DNA, but that would be an excuse, not a solution. Keep pushing and send a link of this thread to Customer Service. - Gene

[howiroll]

Statler thanks and any info would be greatly appreciated.

In a waiting pattern to see what Ducati can do, hopefully they will get back to me today been a couple days of them trying to figure something out.

[Kurt V]

Add me to the list of disgruntled owners. Going on 4 weeks now with my 2009 696 Monster in the shop for a gas tank that has warped where the fuel pump connects and it leaks fuel everywhere. First told it would be a 2 week wait for the tank. Now, yesterday, told it is on back order with not estimate of when it might show up. Dealer tells me to try and call DNA and make some noise. Seems like that should be their job. What really gripes me is that they have THREE 2009 Monsters still sitting on their showroom floor and refuse to swap out a tank for me off of one of them. I really like the bike and have had no problems before this. This reinforces my belief that a person should really own two motorcycles. Especially if one is a Ducati.

[howiroll]

Tell your dealer they need to post a vehicle out of service or Vehicle of the road request I believe it is called VOR.  It is supposed to speed up the process.  I would contact DNA also, they can help.  We swapped a part on my bike from a showroom bike.  Just need a little pressure from Ducati.

[howiroll]

Well my time here might be ending.  Ducati can’t find a new bike to give me another one and the 2011 are not going to come out for another 6 to 9 months.  They are changing them up a bit (traction control, into one pipe on the bottom, and a new look).  Looks like I am getting my money back and thanks for Ducati doing the right thing.  Kind of sucks but realistically I will have to buy another brand to have a bike for next season.  These seasons was a wash and want to be ready to go for next.

[howiroll]

Just got a call last night and looks like they might have found a bike.  Hopefully, this will be a winner.

[junior varsity]

man, i really hope you have everything sorted out. The big bore air-cooled monsters are typically the least finicky, and thoroughly designed, well-thought out monsters. I now have 3 of the air cooled 900s, and the 1100 is a refinement and later iteration thereon. The motors are robust, and the chassis is fantastic.

Go into this with a fresh outlook, and with optimism - give the bike a fighting chance to make you happy.

[howiroll]

Love the bike and I am crossing my fingers that I am not .00001% that gets hit with failures twice.  We should be fine and hopefully this one will make it happen.  Can't wait to finally get thumping again and get all my goods onto the bike.  Should look good when it is all complete and be a good twistie bike.