servicing

[Meerkat]

Trailering will not be necessary, I think we can figure it out. Plus I have a friend who's done USD forks before so we'll wrangle him if needed. Did you plan on revalving? Springs and fluid should only take an hour. Revalving usually is only changing the shim stack, but we'll have to watch the YouTube video just to be sure

What are these words?!?   Just kidding. I've got a call into Racetech Tech Support and called MRP for a quote as well. I think you just swap the gold valves in place of your old valves since the mechanism is different. If the price is right, I'm gonna grab a shock spring too so we can treat her like a dirty catholic girl and do it front and rear!

I found your next bike:
http://washingtondc.craigslist.org/nva/mcy/2285290532.html

I saw that sweet piece of bat shit craziness! I figured one of the VW nuts around here would have it already snapped up.

[Meerkat]

I started a tech thread so everyone can observe our foolishness awesomeness: http://www.ducatimonsterforum.org/index.php?topic=47511.0

[venomousr1993]

DucPond has had my bike over 3+ weeks for 6k valve adjustment and belt change.  Never once got a call about where it was for service.   I called once and one guy told me it was done, then Josh got on the phone and said it was next to go on the rack.  Not impressed at all so far.  We'll see how it all works out in the end.

[DRKWNG]

Three weeks? Yeesh, that's pretty extreme.

[twolanefun]

Gotta be more to that story? - Gene

[DRKWNG]

Gotta be more to that story? - Gene

That's kind of what I was figuring.

[sbrguy]

that  is a little strange for 3 weeks.  i just broguth my bike up there for a 600 service and was in and out in 4 hours.

they are usually pretty good with the valve jobs in that if you schedule the weekend to bring it up they usually will have you come up the following weekend to get the bike back.  now granted, i have called and they said "we can't fit you in for 3 weeks, so if you want bring it in 3 weeks and we'll get it done" and then it was done in 1 week.

I will say that sometimes even with ducpond you have to be the squeaky wheel, in other words you don't get angry, but be polite and ask for a status 1 or 2 times a week if its taking a more time than they originally quoted.  I know i have politely emailed and called them a few times in a week to check on the status of parts and they always got back to me promply and if they didnt i would call till i got an answer. 

At no time was the shop or I rude to each other or yellling and things worked themselved out fine. 

Sometimes they get busy and may forget at times to call back, so it pays to be a little diligent but in a courteous manner and you will get the same in return.