While thats exactly what we ought to be able to _expect_, it's in my experience astoundingly good service from a dealer. Most reports of serious engine problems while under warranty come with stories of reluctance and blamestorming on the part of both the dealer and the importer.
Post up the dealers name - I'd be happy to recommend them based just on this story...
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It makes me wonder if this isn't part of the new extended service intervals campaign for Ducati. After all, it doesn't take a rocket surgeon, or a marketing guru, to realize that in order to change the perception of Ducati as expensive, tempermantal, undependable toys to American motorcyclists, a little good will like this goes a long way.
