My first "incident"....

[duke8]

Hi all

Well it happened yesterday, just pulled out of the driveway for work... Stopped at a red light in the right lane of a one way street, with the intention of turning right. I was the only one at the lights at that time. Watched in my mirrors as the car behind pulled up safely behind me, all good.

Light goes green, after checking both ways, I slowly roll into the intersection , riding the rear brake, waiting for the pedestrians to cross the road on the right. Im only crawling at this point, so there was no sudden take off or braking involved.

Next thing I know I'm launched off my bike from behind. I then find myself on the road with a car parked on my rear tyre. Some how the dickhead behind had missed the fact that I was still in the intersection and drove straight into me, despite him having been stationary behind me just seconds before.

After some light verbal abuse sent the drivers way, he reversed his car off the bike and we went around the corner to inspect the damage. Tail chop bracket was bent all the way in, gear lever was bent, clutch bent and the bike felt a little wonky. Then my heart sunk as I discovered my low mount termi on the right side was snapped in half ( took me ages to find those and modify them)

So anyway, I was not hurt, and the damage seemed pretty minor. The guy is insured with nrma and immediately lodged a claim. As I've never had any sort of accident, and nrma are not available to ask right now, I have a few questions to those of you unfortunate enough to have been in a similar position.

1. Are there any nrma approved repairers that anyone here can recommend? I'm in Sydney, parramatta area.

2. What would happen when it comes to replacing my termi's considering they are not made anymore? I imagine they would be replaced with something similar, but do I have any other options? I really don't want to have to settle for other pipes...

3. Would I be able to claim for any gear? My helmet hit the ground, but nothing was damaged at all. Any experiences claiming gear in this sort of situation? Would the insurance company want to see any 'damaged' gear?

Any experiences or advice would be much appreciated. As I said this is my first incident, and I've got no idea of what I can claim or how I go about it.

Thanks guys n gals

Damo

[Brett76]

Would I be able to claim for any gear? My helmet hit the ground, but nothing was damaged at all. Any experiences claiming gear in this sort of situation? Would the insurance company want to see any 'damaged' gear?

Damo,

Hate reading these & note you dodn't mention that you were hurt so i am glad. My brother in-law had a similar incident last year with a little more speed involved. He claimed new helmet, dianese jacket, gloves & boots + kevlar jeans. The helmet was a no brainer for the insurance company, for the gear he just sent in a picture & quote from MCAS or somewhere for replacement costs & got cut a cheque.

Good luck
Brett

[dragonworld.]

Good to hear you're ok!! 

As pilots say "Any landing you can walk/stagger away from is a good one!" 

Some insurance company's will stall, baulk, and attempt to get out of paying, but be persistant, your property was damaged and that includes your gear and it has to be replaced!! Good Luck!

With your pipes maybe a quote from a motorcycle shop (Whoever does the inspection/damages quote) regarding the pipes and the labour to do what you had done to them?? The insurance will of course try to beat the costs down, but see how you go!?   

[J5]

nrma has a 24/7 helpline so google says

you are claiming from the other parties insurance so claim for any damage of anything that was involved
including helmet, gloves , gear , shoes , anything that was damaged

you will have to consider a few things , if they cannot find those pipes anymore then you may have to accept something
else or disuss a cheque from them , lets face if they arent made anymore and you can find them then what can you do ??
other than maybe accepting a total loss writeoff

afaik you dont need to find an nrma approved repairer but it would make things smoother and quicker to have things fixed

[duke8]

Thanks guys for the well wishes and the advice.... I'll stick to my guns and see how I go with the insurance company. I'm also a customer with them, so if they don't do right by me, I'll take my business elsewhere and will make sure they know about it...

[Jukie]

Gee I hope you and your bike recover soon

[loony888]

glad you're ok mate,
as far as your termis go you can buy spares for them, if the australian importer won't help you pm me, i may be able to put you onto someone that can help. with difficult to get stuff the repairer can be hit or miss, depends on how enthusiastic they are, the more you can assist them with finding what they need the better the chances of getting what you want. as for your gear, if your helmet hit the ground it will be marked and NRMA will replace it, if all your other gear is ok then you won't get that replaced.
good luck with your repairs, i'm in brissie so i can't help with local knowledge, sorry.
paul.

[duke8]

Cheers guys

Paul I'll definetly be in touch if I get stuck with my termi's....

[ducmeister]

Hi all

Well it happened yesterday, just pulled out of the driveway for work... Stopped at a red light in the right lane of a one way street, with the intention of turning right. I was the only one at the lights at that time. Watched in my mirrors as the car behind pulled up safely behind me, all good.

Light goes green, after checking both ways, I slowly roll into the intersection , riding the rear brake, waiting for the pedestrians to cross the road on the right. Im only crawling at this point, so there was no sudden take off or braking involved.

Next thing I know I'm launched off my bike from behind. I then find myself on the road with a car parked on my rear tyre. Some how the dickhead behind had missed the fact that I was still in the intersection and drove straight into me, despite him having been stationary behind me just seconds before.

After some light verbal abuse sent the drivers way, he reversed his car off the bike and we went around the corner to inspect the damage. Tail chop bracket was bent all the way in, gear lever was bent, clutch bent and the bike felt a little wonky. Then my heart sunk as I discovered my low mount termi on the right side was snapped in half ( took me ages to find those and modify them)

So anyway, I was not hurt, and the damage seemed pretty minor. The guy is insured with nrma and immediately lodged a claim. As I've never had any sort of accident, and nrma are not available to ask right now, I have a few questions to those of you unfortunate enough to have been in a similar position.

1. Are there any nrma approved repairers that anyone here can recommend? I'm in Sydney, parramatta area.

2. What would happen when it comes to replacing my termi's considering they are not made anymore? I imagine they would be replaced with something similar, but do I have any other options? I really don't want to have to settle for other pipes...

3. Would I be able to claim for any gear? My helmet hit the ground, but nothing was damaged at all. Any experiences claiming gear in this sort of situation? Would the insurance company want to see any 'damaged' gear?

Any experiences or advice would be much appreciated. As I said this is my first incident, and I've got no idea of what I can claim or how I go about it.

Thanks guys n gals

Damo

Bugger!  Likewise I've never come off a bike before (at least not one worth claiming) but like the guys are saying be persistant and make sure you get what's owed to you.

Cheers.

[748s]

1. Report it at your local police station and get an event number (E********)
2. Get a quote for repairs from an authorised Ducati dealer.
You don't have to get it repaired there, they will find/check all the damage, know what parts cost and give you a copy of quote for insurance claim.
3. Get replacement costs for any damaged gear.
4. Lodge claim with your insurer.
5. Wait until they get to it.

[techno]

Glad to hear you are OK.

If you are also insured with NRMA as well, there should be no problems like trying to say it was partly your fault. You should be able to claim all of your damage but putting a value on your termi's might be difficult if they were a "one off".

[kyle]

Glad to hear you're ok mate! I've not had to make a claim for my bike yet thankfully, though I have no doubt i'll have to in the future.
As others have said, claim anything that has any sort of damage on it.. Definitely claim a helmet and consider your pants/gloves/jacket if they got marked at all.


All the best with finding a good repairer and also replacement termis!

[monstermick58]

Sorry to hear about your mishap and I hope you are OK.

Event number from the police, things wont happen without this (hopefully you have that as I'm coming in late on this one).

Get the bike to a licenced repairer, Fraser's if you like, they can make a proper assessment on the bike, you can bet your bottom dollar you will have missed something only to find out about it later.

Definitely claim your helmet, look really close at the rest of your gear and if its damaged even slightly include that as well.

I had something similar happen to me 2 years ago and I sent photos of the damaged gear to my insurer (Insure My Ride) and they were great, they had my bike picked up and delivered back to me and gave me a couple of grand to replace my gear through MSAS at Liverpool.

The reason you should go down this track is so everything is officially documented and if there is a query or (heaven forbid) dispute you have the documents to back up your claim.

Good luck with it.








                                          Mmick

[duke8]

Thanks everyone for the support and advice....

I've had my bike taken to frasers for an assessment. It's been there since tuesday, I haven't heard anything back yet but they did say it'd take a few days.

Ive also spoke to the insurance company and they have advised I will need to take photos of any damaged gear and send it in with quotes for replacements and they will pay for it, so I'll get a new helmet and jacket out of the ordeal.

They will also reimburse me for any costs incurred as a result of the accident, provided I supply invoices/receipts etc.

Now I've just got to sit back and wait....in the meantime, an upgrade bike may be on the way in the next week or so, and yes, pics will follow if that happens.

[monstermick58]

All I can say is GOOD.

Hope it all pans out for you.

        New bike you say??








                                        Mmick