The end for Rapid Bike in US...

Started by moto4us.com, July 22, 2008, 05:33:44 AM

Previous topic - Next topic

He Man

Quote from: desmoworks on November 01, 2008, 07:48:32 AM
Why wait to the Indy show - they will be at EICMA and SEMA this coming up week  [thumbsup]

Do keep me updated....

Im still half way clueless on the whereabouts of my RB3 Unit....

krista

Quote from: desmoworks on July 28, 2008, 06:53:35 PM
Not an insider, but I ask questions before starting a relationship with a company.

Hmmm. We had the opportunity to support dimsport and the rapid bike products and we're a bit busy to take on something that big right now.

You know... I'm really bummed about the Ducati EFI market in the US. No one seems to ever get it right. It is as though the manufacturers come here looking for importers or dealers and go about it all weird. Like they don't understand the US market at all. From my observation, many Italian manufacturers want you to pay up front for tons of product and then they're not too excited about follow up support. Kinda like what I read out of moto-us's story.

Every time I have inquired with various industry folks about efi solutions for Ducatis, I'm left with the feeling they do not want a network of small local shops pushing their product and prefer to have 1 to 5 heavily invested dealers. This is totally backwards to how the US market works. The US is too big for the small approach. Have big importer who doesn't retail to the public (but most foreign manufacturers are too greedy not to) and then dedicate their efforts to dealer support. Then they end up with a vast number of local points of resale for their brand.

When you shun the local small dealers, then they are against your product and won't mention it at all. And if inquired about, they will dismiss it. Why? Because it's not easy for the local guys to get it, sell it, support it, etc. What good is the best device in the universe if the local dealer only makes $20 or $40 on its sale and they have to put a lot of effort into its support?

6 or 7 years ago, I wanted to sell FIM to folks, but the market was setup in such a way that only BCM could actually make enough money doing it that it was worth the effort. So people asked me for FIM and I simply referred them to BCM. The *one* time I didn't there was zero% dealer margin for me. I did it anyway, as it was part of a huge order and it made a great difference to my customer if there was any way I could get it for him and save him the aggro of buying it. And then the part was an out of box failure. I just pass the inquiry to BCM asking them to handle it and the customer then said he understood why I recommended against FIM at the time.

Ah well. No real info from my post other than I'm bummed that there is drama and I'm bummed for customers who end up negatively effected by this situation. Hopefully, desmoworks (the US importer??) and DimSport will be in a position to make good for all the RB equipped riders and the next thing we hear is how awesome it all works.

We all just want to:  [moto]
Krista Kelley ... autist formerly known as chris
official nerd for ca-cycleworks.com

moto4us.com

Quote from: chris on November 03, 2008, 05:34:22 PM
Hmmm. We had the opportunity to support dimsport and the rapid bike products and we're a bit busy to take on something that big right now.

You know... I'm really bummed about the Ducati EFI market in the US. No one seems to ever get it right. It is as though the manufacturers come here looking for importers or dealers and go about it all weird. Like they don't understand the US market at all. From my observation, many Italian manufacturers want you to pay up front for tons of product and then they're not too excited about follow up support. Kinda like what I read out of moto-us's story.

Every time I have inquired with various industry folks about efi solutions for Ducatis, I'm left with the feeling they do not want a network of small local shops pushing their product and prefer to have 1 to 5 heavily invested dealers. This is totally backwards to how the US market works. The US is too big for the small approach. Have big importer who doesn't retail to the public (but most foreign manufacturers are too greedy not to) and then dedicate their efforts to dealer support. Then they end up with a vast number of local points of resale for their brand.

When you shun the local small dealers, then they are against your product and won't mention it at all. And if inquired about, they will dismiss it. Why? Because it's not easy for the local guys to get it, sell it, support it, etc. What good is the best device in the universe if the local dealer only makes $20 or $40 on its sale and they have to put a lot of effort into its support?

6 or 7 years ago, I wanted to sell FIM to folks, but the market was setup in such a way that only BCM could actually make enough money doing it that it was worth the effort. So people asked me for FIM and I simply referred them to BCM. The *one* time I didn't there was zero% dealer margin for me. I did it anyway, as it was part of a huge order and it made a great difference to my customer if there was any way I could get it for him and save him the aggro of buying it. And then the part was an out of box failure. I just pass the inquiry to BCM asking them to handle it and the customer then said he understood why I recommended against FIM at the time.

Ah well. No real info from my post other than I'm bummed that there is drama and I'm bummed for customers who end up negatively effected by this situation. Hopefully, desmoworks (the US importer??) and DimSport will be in a position to make good for all the RB equipped riders and the next thing we hear is how awesome it all works.

We all just want to:  [moto]

I know all about fim and bcm + another dealer in TX, that was the best example and I told dimsport from the beginning how to avoid same mistakes....and here we are. Talking about next distributor, like you said he (a potential one) asked questions before jumping and he called me before flying to Italy...so far I don't see a new distributor and I don't know many to get under this heavy load (also considering the economy...actual, short term or even long term)

krista

Quote from: moto4us.com on December 03, 2008, 04:47:15 PM
so far I don't see a new distributor and I don't know many to get under this heavy load (also considering the economy...actual, short term or even long term)

Oh wow, I totally forgot about this thread. The only way they're going to get a shop in the US to sell their stuff is if they subsidize the shop. No one has spare money right now.

Where's the  [bacon] ??

Accountant tells me: No Xmas for yoo!

Chris
Krista Kelley ... autist formerly known as chris
official nerd for ca-cycleworks.com

Howie



He Man

its not a shop. you cant go there (ive tried, he runs it out of his house me thinks) everything goes in and out via mail order. They do have a shop with a 516 number so its probably nearby. It has an office and a dyno inside since i can hear it when hes on his cell. They call them selves a R&D company, that also provides tech support.  ??? strange.

Anyway..maybe im not suppose to say this, but ill say it anyway, one of the members of RBUSA said to me (on the fone) they are really trying to weed out retailers of the RB3 units because theres been a huge mix up and a lot of units are being damaged and end up back at their doors for repair.

The RB unit has ran well thus far after the firmware update, i havent had the chance to gun the bike at all though. Next week though.  [evil] the front end goes back together and im gonna haul some ass on it.

Anyone wanna buy my RB3 unit, i perfer Monster mash's DPECU!

moto4us.com

Update:

like every other year dimsport has a new sales person, this time a lady and she asked why "angry with us"...I asked in return about uncovered warranty, non paying returns on O2 sim, all the mess with foster and biensure I never heard from them in 1 month. Funny, she was ready to meet me at Indy dealer convention...few weeks ago.
It's still a mystery for me the way they are handling the biggest market, I'm wondering what's next (excluding that desmo... who was the last one trying to "promote" RB)

greenmonster

Is RapidBike for Ducati dead or alive in the US today?
M900 -97 
MTS 1100s  -07

Howie