Another work project.

[Porsche Monkey]

I just thought y'all may get a kick out of this.  This is an 04 Cayenne S with about 90k on the clock.  Car was in for service about a month ago.  We highly recomended that the serpentine belt be changed due to it being original and badly cracking.  The customer declined the work, about $250 to replace it.  Well about two weeks later it shows up back at my dealership on the back of a wrecker.  The belt had come off.  Now keep in mind this belt drives the power steering, the alternator, the A/C compressor, and the waterpump, just like most other cars.  Well long story short, instead of pulling over when the power steering quit working, and the multiple idiot lights and warning messages come on, the customer just keeps on driving.  The car begins to over heat due to the water pump not being driven anymore, and it blows one of the coolant hoses.  This completely drains the whole cooling system.  Now, rather than pulling over, the customer just keeps on driving until the engine literally cooked itself.  The wiring harness was melted in areas, as were any plastic parts that were attached to the engine.  So now a $250 belt replacement turns into a $13,000 engine replacement.  Any way, got some pics of the new engine for your enjoyment.


This is one of the ignition coils that completely melted. 



New engine ready for install


These things are massive, and are not one of my favorite things to do.

[NAKID]

What a freakin IDIOT!!! Why would you not pull over??

[Oldfisti]

What a freakin IDIOT!!! Why would you not pull over??

Prolly the same reason why the tool didn't spring for the belt in the first place.  Stupidity and arrogance. 

[zooom]

reminds of when we have to drop a motor out of a Touareg at work...not often at all and usually for nothing really ever directly motor related...like the right hand side turbo on the V10 TDI went bad on one and ...well...whatta nightmare!

[OverCaffeinated]

Porsche drivers may be lawyers or doctors, but that doesn't mean they're the sharpest knife.

[Porsche Monkey]

reminds of when we have to drop a motor out of a Touareg at work...not often at all and usually for nothing really ever directly motor related...like the right hand side turbo on the V10 TDI went bad on one and ...well...whatta nightmare!

Zooom I take it your a VW tech?  Where are you located?  I'm sure the Touareg is very similar to the Cayenne as far as engine removal. I've done lots of em for various reasons and lost my ass on all of em.  Do yall use the same type of table to remove them?  

[zooom]

Asst Parts manager at a VW dealer outside DC...where do you turn wrenches?...what area or dealer?

and yes...we use the same table...only ours is VW blue colored per brand standards crapola as well as we have 1 of those special heavy duty lifts (the one that looks like an alignment rack lift) for those turds...oops..I mean fine ve-hicles.

unlike my boss, I am not afraid to walk out into the shop and pick up a wrench and show a B or C or D tech how to do something after they have asked me a stupid question about parts for the job they are doing...I am not a master tech...but I like to figure out how shit works and why it breaks so as to better ascertain down the road what people are going to need or ask for when they have a job to do.

I also have the duty of being in charge of the wholesale end of things and I had a transmission shop try and call me for stuff for Cayenne because he didn't want to deal with the Porsche dealer up the street (probably because he is an asshole and pissed them off) and he slipped of the tongue and said Cayenne and then later called me with a Touareg 4.2 V8 VIN to get parts for the truck and then called me back later to pregnant dog that some of the stuff wasn't right and he called it a Cayenne again and I then said "I thought you said it was a Touareg?" and he said " Same thing! "....like the plugs for example, since his was a completely different motor...and then he asked me for the part number and spec of the trans fluid and how to service it and I just shut down and played dumb and said "I'm a parts guy, and not a Porsche dealer and not a technician! Sorry!"...I just hate stupid people sometimes....especially when they are trying to be slick and not doing a good job of it.

[Porsche Monkey]

I'm a master tech in San Antonio at a Porsche only dealership. The Cayenne has been an excellent car for us.  We sell lots of em and have very few problems with them. Out of the hundreds we have sold since 03 I have had maybe 15 motors out for various reasons.  And I'm the only one stupid enough to do em lol.  Don't think there would be to many parts that would interchange between the Cayenne and Touareg.  Maybe on the V6 model but none on the 8's. It would be quite a change of pace if we had a parts guy that knew what he was looking at.  Must be nice. 

[zooom]

the 8 on the Cayenne is a 4.5 right?...

honestly...of all the motors in that chassis (Cayenne, Q7, Touareg) the 5.0 V-10 TDI is my favorite! and overall mechanically for the Touaregs we have sold and service...we haven't had too many problems with them either...mostly electronics and people that futz with the MFI and mess up settings and have stuff go wonky and they don't know how to set it back after lights flash at em and stuff because they won't read their owners manual....to get surveyed on warranty for no problem found when the problem is the user sucks for CSI.

[FatguyRacer]

I also have the duty of being in charge of the wholesale end of things and I had a transmission shop try and call me for stuff for Cayenne because he didn't want to deal with the Porsche dealer up the street (probably because he is an asshole and pissed them off) and he slipped of the tongue and said Cayenne and then later called me with a Touareg 4.2 V8 VIN to get parts for the truck and then called me back later to pregnant dog that some of the stuff wasn't right and he called it a Cayenne again and I then said "I thought you said it was a Touareg?" and he said " Same thing! "....like the plugs for example, since his was a completely different motor...and then he asked me for the part number and spec of the trans fluid and how to service it and I just shut down and played dumb and said "I'm a parts guy, and not a Porsche dealer and not a technician! Sorry!"...I just hate stupid people sometimes....especially when they are trying to be slick and not doing a good job of it.

This is why I did 90% of the work on my 928.

[Porsche Monkey]

This is why I did 90% of the work on my 928.

Those 928's were great cars. That is when they were working right.  They were not so great when they would break.  Props to ya for working on it yourself.

[metallimonster]

aholic,

I used the same table when I worked as an Audi Tech.  I actually had a customer do this same thing to a 4.2L S4.   Went customer pay though.  You didn't have to this under warranty did you?

[Porsche Monkey]

aholic,

I used the same table when I worked as an Audi Tech.  I actually had a customer do this same thing to a 4.2L S4.   Went customer pay though.  You didn't have to this under warranty did you?

Nah. Its got 90k miles on it.  Still losing my ass on it though.

[tcspeedfreak]

this isnt so bad, you should see some of the boats i work on, over the summer i had a 30' formula w/ twin 350's in it that the owner cooked. in order two get the engines i literally had to disassemble the entire engine in the boat and take them out piece by piece, couldnt even get the carb of the intake manifold without having to slide the engine forward.

[Slide Panda]

What a freakin IDIOT!!! Why would you not pull over??

More money that sense...