Rhinomoto customer service

[mstevens]

For Christmas, my wife gave me some Rhinomoto barend sliders with integral grooves for barend mirrors. Unfortunately, I had aluminum bars at the time that had far too small an inner diameter for them to fit.

The bars have now been replaced with the correct steel ones, but the plastic expanding adapters that came with the barends are too small for a good fit.

I contacted the dealer, who suggested contacting Rhinomoto directly. I did. They responded to my email literally within half an hour. Within 2 days I had received two sets of adapters in increasing sizes, one of which was a perfect fit for my bars. That's impressive customer service, especially for a product purchased half a year ago!

Nice barends, too. Now, I just have to get those CRG Hindsight LS's.

[ducaticop]

they just did the same thing for me. Cept my adjusters were too big to fit in my 1100s bars. should be getting the correct size adjuster in the mail soon!

[bmonty72]

I had a similar experience with this company.  I have nothing but nice things to say about RhinoMoto!!!!!

[mstevens]

they just did the same thing for me. Cept my adjusters were too big to fit in my 1100s bars.

Hmm - mine were too small and yours were too big. Maybe we should have just met up somewhere and swapped!