New tires @ dealer= bike now f@&$&@d

[cutter]

I'm writing this as I sit in my car because I have lost my temper. I took my wife's bike to the only ducati shop in ri to get new tires put on, and she decided to ask for an oil change at the same time. We drove out to grab it and I was going to ride it back. Start out and I notice the neutral light is always on, try to honk the horn to get my wife's attention since she's driving on front of me and left switch cluster starts rotating. We pull over and I confirm that the light wasn't stuck on when she dropped it off. So we head back all of 30 sec and the bike starts gasping and stalls out when I give it gas. We are literally in site of the dealership. I can't get the bike started until I put the fast idle/ choke all the way , pull in and I'm already fuming. All of my friends with ducatis have warned not to get anything done here, but we assumed a tire change would be harmless.

They took the bike in back, and I excused myself because I knew my temper wouldn't help. Up until now the bile has been serviced at bcm exclusively, and had run exceptionally well with a lot of smooth power for an '00 750. The wife came and got me to tell the tech what was wrong, and as soon as I walked in the guy wouldn't look me in the eye. I told him the neutral light  issue and he said that the battery light was stuck o, and that there's a short. The battery light has been on since we had the bile, and bcm always said they could fix it but it wasn't a concern (unless we didn't mind $$/time tracking it down)since everything else  works fine.  I told him that and he made a wrinkly 'whatever you don't know anything' face. This set me off again so I said I don't give a shit about the light I just want to know why the bike which ran perfectly now can't make it 500 feet without dying, to which he said something about aftermraket parts, which is make the beast with two backsing rediculous since it has clip ons, cores pipes and a tach kit for 5 years with no issues. At this point he just told me they'd come get me if they found something so I sit waiting. Not sure where the wife is, but I am absolutely perplexed how changing the tires and oil led to the self destruction of a completely perfectly running bike. Clueless really what could have happened in the past week they've had it other than somebody joy rided it to deathor they ducked with it because a little woman dropped it off so they thought they could get some extra work.  Been sitting a long time because I was able to write this on my phone which is designed for gerbil fingers. Ugh

[cutter]

So an update, carbs full of water, been raing the whole time it was at shop. We keep bike in garage always, guessing they had it outside. Bike does have a cut airbox, so it probably sat out while they had it filling with water. What the make the beast with two backs, aparently the carbs are rusted up or something. Is this going to be my buck because the airbox is cut? We don't ride in the rain, well I do on my bike sometimes on a commute but the wife isn't wild about it.

[cyrus buelton]

damn dude, sorry to hear about your bad luck.

Hopefully the dealer will get it right

hang in there  

or

go have a  

[cutter]

Dealer  can't fix neutral light, says we should have told them the airbox is cut. Bike is running supposedly and I think they think that is good enough. Is it?

[cutter]

They got a new tech to look and discovered that actually the switch was dead not a short, and they are going to see if they have a switch to swap. I'm thinking if they fix that and it runs I'll take it to riverside or bcm to get the carbs taken care of. I'm still making up my mind about who's to blame. Most of me is of the opinion that the bike shouldn't be any different than how I left it with them other than new tires and oil. I don't like the idea of a dealership leaving anyones bike out in the heavy rains we've been getting, cut airbox or not.

[Slide Panda]

IMO - they are.  The bike was in there care, and these issues were not present before you handed it over.  You don't have to be a genius, nor know that a bike has an open air box, to know to that leaving it outside, presumably un covered during a downpour has a myriad of potential consequences.

[cutter]

Just got home, bike runs ok, def not as nice as it was, much less smooth. There's some rubbing sound coming from the front wheel, at first I thought maybe new tire sound, but it is enough I can feel it in the handlebars. Shop closed so I just headed home, where upon my wife told me that she had to buy the switch. I can't believe they even made her pay for the switch. What make the beast with two backsing ass holes. I don't know what to do, so I did the responsible thing and told her its her bike, she can determine the course of action. She's out riding it now to hear the noise.

[bobbydoll]

razee's? the last time i had an oil change there, they forgot to reset the service light on my bike and somehow got shit all over my brand new seat. it took me 10 minutes of scrubbing to get the spots out.

[GLantern]

Go back and raise hell if my bike was left out in the rain i would be so incredibly pissed off i can't even begin to describe it.  The only time it should be in the rain is when i get stuck in it while riding.  If the carbs are rusted because of it sitting out in the rain while at the shop it is THEIR fault.  No bike should sit out in the rain open airbox or not.

[cutter]

razee's? the last time i had an oil change there, they forgot to reset the service light on my bike and somehow got shit all over my brand new seat. it took me 10 minutes of scrubbing to get the spots out.

yep sounds about right.

So I had a therapeutic beer and set about investigating wtf they could have done. Took off the front brake caliper(dark, only 1), since I had it off put some new pads on that I had from my old monster, and reseated. Then took a look at the back wheel. Chain tighter than a banjo string, adjusted that, checked the brake and took it for a quick zip up and down the test track that is our street and the noise appears to be gone or at least lessened. Lesson learned, not even a tire change is safe at that place.

[cutter]

Go back and raise hell if my bike was left out in the rain i would be so incredibly pissed off i can't even begin to describe it.  The only time it should be in the rain is when i get stuck in it while riding.  If the carbs are rusted because of it sitting out in the rain while at the shop it is THEIR fault.  No bike should sit out in the rain open airbox or not.

If it was my bike maybe I would do this, but the wife doesn't want to deal with them anymore period having wasted an entire beautiful sunny day being blamed for all the problems and dropping $400 on tires and pain. I also don't want them touching the bike anymore, if a retarded rabid monkey bit me, I wouldn't ask it to help with the stitches.  Best tell anyone here to stay away.

[Langanobob]

Lesson learned, not even a tire change is safe at that place.

Yeah, sometimes it's better  just to move on than to go back again and try to get something made right at a bad  place.

My wife doesn't have her own bike, but I have similar problems with her dealing with her car maintenance.  The simplest solution for me was to just take over the responsibility for maintaining her car, either doing it myself or taking it to a shop, because every single time she had something done it ended up as a problem that took more of my time and energy than if I'd just handled it myself to begin with. You'd have a hard time convincing me that some shops don't see extra $$ when a woman brings in a bike or car for service.

[fastwin]

I agree, move on. You've spread the word and everyone is fairly warned. You can always find someone who has had a bad experience with any shop. It happens sooner or later. Luckily never to me.

Last year a friend borrowed my trailer to take his older (can't remember the year) Triumph to a local BWM/Triumph/Ducati/MV Agusta shop to get it revived and back on the road after it sat for several years dead in his garage. A fairly common thing last year with $4.00+/gallon gas. Lots of older bikes got back on the road.

Simple enough, right? Tires, battery, carb overhaul, etc. Wrong. They had it for six months!!! Oh, and they leave their customers bikes outside, uncovered in the elements too. Our sons play baseball together so at every game I would get the latest update. Which usually amounted to nothing other than my friend venting and getting more pissed off.

Finally last October they said it would be ready on a Thursday for pick up. He waited until the following Saturday to pick it up. Yep, you guessed it, it wasn't ready and was still apart! He rightfully went medieval on their ass and they stayed after closing to button it up and turn it over to him. Yep again, didn't run worth a s#@t... stalled, sputtered, died all the way home! Next business day the bike was back. Six months and this is what he gets?? The place should be nuked from orbit!!

How some shops stay in business is beyond me.

[NAKID]

This is all at Razee's in R.I.?

[cutter]

not fastwin's story as far as I know, no Triumphs and MVs at razees, just yamaha, honda, kawasaki, ktm, ducati, bmw and moto guzzi