Engine immobilized...

[sea bass]

I bought a used ducati a while ago and today it seems the bike won't start, apparently from the engine immobilizer.

I didn't get the code card when I got the bike.  I tried all 3 keys, same thing.  The security light blinks twice then stays solid.

What can I do?

[sea bass]

Also the service dept said the wire must be loose then.  I can't find the wire, everything looks tight.

[Speeddog]

Possibly the antenna for the immobilizer has come loose inside the plastic key surround.
Or it's unplugged.
Or it's broken.

[sea bass]

Is it easy to check?  I'm back at home and my bike is a few miles away.  What do I need to check?

[Speeddog]

It takes a 10mm socket to remove the nuts that hold the key surround on.

I'd say a 6" extension and ratchet along with the socket.

[sea bass]

Thanks, will open it tomorrow.

Is there any way to get the code card information?  The seller did  not give it to me. 

Also is there a diagram showing which is the antenna?  And if the antenna is connected, the red key definitely should turn it over right?

[sea bass]

any tips on getting the code?  Is it possible to read it off the red key?  the seller just ignored me when I asked for it. 

[teddy037.2]

any tips on getting the code?  Is it possible to read it off the red key?  the seller just ignored me when I asked for it. 

maybe contacting DNA? perhaps they can trace it through the VIN