Where can I find a *&%&^$$ 696 gas tank?

Started by Kurt V, October 12, 2010, 12:39:47 PM

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ducpainter

Quote from: Kurt V on October 18, 2010, 03:34:12 PM
Apparently not on mine. Also mine is not an expansion issue, but a warped tank where the fuel pump connects so it can't get a leak proof seal. I have had the bike for 16 months prior to the fuel tank leaking.
I'd suggest warping and expansion are not unrelated.
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Veloce-Fino

Quote from: humorless dp on October 18, 2010, 05:16:07 PM
I'd suggest warping and expansion are not unrelated.

Possibly related to excess heat?
Is this thing on?

Raux

yeah could be more heat related as the fuel pump sits right over the exhaust cross over.
that heat shield there covering the tank might need some insulation (foil) on the outside/inside to deflect more heat.

Kurt V

Update on my 696 tank. On Monday I get this email from DNA. I am posting the message in full for anyone that wants to use the phone numbers or email address. So 8 weeks after my bike goes in they finally respond to my email requests for help. Just called the dealer who tells me the tank is on my bike and ready to go. Keep in mind they didn't call me, I had to call them.

John Berntsen
to me
   
show details 11:47 AM (21 hours ago)
   
   from   John Berntsen <John.Berntsen@ducati.com>
to   "kvalent118
date   Mon, Nov 8, 2010 at 11:47 AM
subject   Your Monster 696 Fuel Tank
mailed-by   ducati.com
   
hide details 11:47 AM (21 hours ago)
Dear Kurt,
Thank you for contacting Ducati North America.
We apologize for the delay in responding to you and for the concerns that you have with your Monster 696 fuel tank. We have worked diligently to get your tank expedited. In tracking the order that your fuel tank was a part of, we have learned that the parts order was delivered to Jones Powersports on Friday, November 5th, 2010. We encourage you to contact the dealership to schedule an appointment for installation. We sincerely apologize for any inconvenience.

Regards,
John Berntsen

Technical Representative - Customer Service
Ducati North America

10443 Bandley Drive
Cupertino, CA 95014

Tel. 408 343 4431

Fax. 408 716 2696

john.berntsen@ducati.com
www.ducatiusa.com