Help! I need a Contact for Ducati North America

Kurt V

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Help! I need a Contact for Ducati North America

« on: October 13, 2010, 06:50:52 AM »

As posted in a couple of other threads, my 2009 696 has been sitting at the dealers for a month waiting on a gas tank. Dealer says has been told it is on indefinite back order and suggested I contact Ducati North America. I tried calling the main number (408) 253-0499. Of course no one answers and the recording says leave a message (which I did) and I should get a response in 1-2 days. Yeah, I bet that is what will happen. Anyone have an email address or any other contact info? I want to be the proverbial squeaky wheel.


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Howie

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Re: Help! I need a Contact for Ducati North America

« Reply #1 on: October 13, 2010, 07:25:24 AM »

WWW.ducatiusa.com
Click on company.
Click on services.
Click on contact form on the bottom of the page.


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Raux

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Re: Help! I need a Contact for Ducati North America

« Reply #2 on: October 13, 2010, 01:08:13 PM »

+1

I've contact them through th ewebform and got a quick response from a real person.


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Scotzman

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Re: Help! I need a Contact for Ducati North America

« Reply #3 on: October 13, 2010, 01:56:39 PM »

Persistance. I would call that # about every hour and finally got through.


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