Thanks for all the replies!
It would be warranty fraud for the dealer to just give you the tank.
An exchange is required, and the old part is the property of DNA.
Thanks for the pointer.
the dealer has to drill the tank through the ducati badge as well as on the bottom where the fuel pump attaches. then take pictures and send those to ducati.
after that its trash and gets tossed out back.
At first when the dealer mentioned they're not required to send in the bad tank, I thought it a bit odd also. But then this is probably what they meant.
If the dealer orders a warranty part, then never does the replacement, they get screwed on the cost. I have seen it happen to a good dealer with a bad customer on a head.
Good point. Several thoughts ringing in my head now make me wonder if the replacement tank has actually been ordered.
Tank must be exchanged
It isn't worth crap either....I've had a brand new tank on ebay for nearly a year for $500 obo and had ZERO hits....
Thanks for sharing and for the extensive marketing research.
It sounds like you want to fix your bike. Have you considered letting the insurance company total it and then buy it back from the insurance company so you can fix it?
I'm on the fence about this route. Partially because right now is not the best time for me to be shelling out the dough to fix it, partially because of the effect a salvage title will have on selling it in the future if I decide to, and partially because of the time delay to ride again.
But I can certainly see the possibilities to rebuilding and customizing.
you should be able to get a different insurance invoice made up that only covers what you want fixed.
Insurance is not willing to budge I'm afraid. It's either all or nothing to them. The claim adjuster even specifically said the estimates are already in the system in such a way that I can't go back and resubmit a lesser estimate. It becomes a question of how to change their information when they already know of the previous, higher cost information. Seems kinda sleazy in a way because I haven't actually pursued a formal claim; it's almost like it's stacked against me to force a claim of full loss
Incidentally, this experience (unlike other experiences with other insurance companies on claims (stupid drivers rear-ending me or shouldn't be driving at all)
has raised some questions about the methods of insurance. Maybe it's the new thing in this day and age of the readily available background checks on cars, people, and so on, but not too long after I consulted with my insurance company I browsed CarFax and entered the VIN of my Duc. Sure enough it's already been entered in their database. Is this legal before I've actually made a claim?
It seems to stain my Duc before anything's gone through the complete process, especially when the context of the listing details is not available unless I pony up the cost of the report.
