scduc
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« on: May 04, 2011, 02:12:33 AM » |
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Has any one heard from them within the last month? I sent many emails to the info address with no response. I'm getting close to stopping payment on an order. Unfortunately, I placed the order back on 2-27 and payment is already made.
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08' S2R 1K That was close damn near lost a $400 hand cart.
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geoffduc
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« Reply #1 on: May 04, 2011, 03:53:28 AM » |
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I spoke with Chris last tuesday on the telephone and every thing seemed OK, I'd tried to call him a couple of times before but an answering machine clicked in, he tells me that he has had to start using the answer machine as it enables him to get on with the orders. I've bought from Desmoworld on many occassions, some times the goods are alittle slow in coming but thats due to his suppliers, the quality of all the parts that I've received are first class and theres never been any problem... ![waytogo](http://ducatimonsterforum.org/Smileys/classic/waytogo.gif)
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2015 scrambler FT 2009 monster 1100s
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ducatiz
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« Reply #2 on: May 04, 2011, 03:55:04 AM » |
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The only complaints about Desmoworld are the same as yours -- slow action. I've bought several times from Chris over the last (!!!) 6 years and never had a problem other than email responses slow and delivery occasionally delayed and if you look around on the board, you'll see the same comments.
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ungeheuer
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« Reply #3 on: May 04, 2011, 04:04:58 AM » |
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I've (eventually) managed to buy stuff from Chris in the past.... but I've grown tried of my futile attempts to give him money in the last 6 months. Nice gear, but I cant be bothered with constantly having to hassle him to sell me something. Must be nice to be doing so well that you can afford to be so unresponsive.
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Ducati 1100S Monster + Ducati 1260ST Multistrada + Moto Guzzi Griso 1200SE
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Artful
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« Reply #4 on: May 04, 2011, 05:24:37 AM » |
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I've tried to order frame plugs on three separate occasions. They're gorgeous and I want them so bad I can taste the anondizing dye. None of those times has Chris gotten back to me through the three different email addresses that have been posted here over the years. It's a shame because I'd really like to give him money but in order for that to happen I need him to get back to me.
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Bishamon
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« Reply #5 on: May 04, 2011, 10:27:09 AM » |
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I received an order about a month ago and the item I received was incorrect. I emailed about the error and have not yet received a response. At this point I suspect I am out the $50.00 or so; luckily it wasn't an expensive item.
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2011 Monster 796 2007 Sport 1000 SE (SOLD) ![Sad](http://ducatimonsterforum.org/Smileys/classic/sad.gif)
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Raux
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« Reply #6 on: May 04, 2011, 11:14:15 AM » |
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He's out in Nuremburg I think. too far for me, otherwise I'd stop by and remind him about us ![Wink](http://ducatimonsterforum.org/Smileys/classic/wink.gif)
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scduc
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« Reply #7 on: May 04, 2011, 12:27:52 PM » |
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I understand the time issues. And considering that I live on the otherside of the planet, shipping will take forever. Alll he needs to do is respond to emails. I asked if the items shipped, and no response 3 times. A simple "yes" or "no" would keep me quite.
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08' S2R 1K That was close damn near lost a $400 hand cart.
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« Reply #8 on: May 05, 2011, 05:19:06 AM » |
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I understand the time issues. And considering that I live on the otherside of the planet, shipping will take forever.
Pretty much everything I order comes from the other side of the planet, frequently amazes me just how fast stuff arrives. I recently ordered Suzuki stuff from OR, USA.... arrived at my Australian door four days later ![applause](http://ducatimonsterforum.org/Smileys/classic/applause.gif) . My son ordered running shoes from England.... arrived in a week. Most stuff gets around the globe in under 14 days in my experience. Although I once waited over 6 weeks for something to get here from Canada. With Chris @ Desmoworld the delay is not in the shipping, its in getting him to acknowledge your order and take your money. Pity coz as others have said he does have some cool trinkets on offer.
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Ducati 1100S Monster + Ducati 1260ST Multistrada + Moto Guzzi Griso 1200SE
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Nomad
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« Reply #9 on: May 05, 2011, 06:29:04 AM » |
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You guys might want to try contacting them via their 'wall' on facebook. I noticed the last person to post there got a reply within hours... Maybe if you do a little prodding on a public thing like the facebook page you will get a better result?
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Heath
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« Reply #10 on: May 05, 2011, 08:21:39 AM » |
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I think I remember another thread about this and he was saying he had a problem with one of his email addresses. He will probably pop in here eventually and respond.
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2007 Ducati Monster S4RT 2006 Ducati Monster S2R800 Dark [sold]
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kopfjäger
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« Reply #11 on: May 05, 2011, 08:38:57 AM » |
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You guys might want to try contacting them via their 'wall' on facebook. I noticed the last person to post there got a reply within hours... Maybe if you do a little prodding on a public thing like the facebook page you will get a better result?
He is a Sponsor of this forum (look over <) Nobody should have to go "prodding" around looking for him.
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Nomad
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« Reply #12 on: May 05, 2011, 11:21:06 AM » |
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He is a Sponsor of this forum (look over <) Nobody should have to go "prodding" around looking for him.
I agree completely, but there seems to be enough evidence to suggest that the normal channels aren't working as they should.
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scduc
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« Reply #13 on: May 05, 2011, 04:07:03 PM » |
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He is a Sponsor of this forum (look over <) Nobody should have to go "prodding" around looking for him.
This is exactly the point. I have used the email address that he (Chris) said we should use. I've replied to old emails and sent new ones. I do not use Facebook, and will not join just for this. My other option is to phone. Haveing never made an overseas call, I am somewhat leary. I also just want to know if others are having the same issue. I do know that being a small business owner can be very demanding. I guess I will shut up and wait for my goods for 1 more month.
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08' S2R 1K That was close damn near lost a $400 hand cart.
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Heath
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« Reply #14 on: May 05, 2011, 05:06:22 PM » |
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2007 Ducati Monster S4RT 2006 Ducati Monster S2R800 Dark [sold]
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