Is the M696 safe to ride?

Started by ManaloEA, July 17, 2011, 12:15:47 PM

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Raux

wow,
just wow.

They should be goodwilling the swingarm themselves. they screwed it up.
They also should be replacing your chain and maybe your sprockets depending on their condition. did your front sprocket damage the case anywhere? how about the inside of your sprocket cover?

What the hell did they do with the old chainguard? throw it away? seriously, I wonder how many other bikes they've done this to?

ManaloEA

No damage to the sprocket or the inside casing. The inside sprocket cover had some scratches probably when the screws came out and bounced around a little, but no damage. Not sure about the chain guard though... I didn't worry as long as one is on the way.
2011 M696

ungeheuer

Quote from: Raux on July 28, 2011, 01:09:36 PM...They should be goodwilling the swingarm themselves. they screwed it up.....
I totally agree. 

Quote from: ManaloEA on July 28, 2011, 12:09:32 PM...Found out that DucNA declined the swingarm because it was not a structural issue. not sure where to go from here...
Nor is it a warranty claim, no reason for DNA to have to replace a swingarm which by all accounts was damaged as the results of work done within the dealership.  IMHO its the dealer's liability, not DNA.  (I think when Raux suggested that you get DNA involved, what he was probably getting at is that if the dealer wont replace your swingarm, then maybe you should have a conversation with DNA regarding their dealer's unwillingness to make good what they stuffed up. Have DNA apply a little pressure on your behalf).

Quote from: ManaloEA on July 27, 2011, 06:21:20 PMI agree with your assertion that I started with a perfect bike, and should get one back. But the dealer made a good faith effort to compensate me for the inconvenience... probably not ethical to mention the details here on a public forum.
That you've apparently already accepted some form of compensation as settlement may now make any claim you may have a little more difficult to pursue.... Not sure....   :-\.
Ducati 1100S Monster Ducati 1260S Multistrada + Moto Guzzi Griso 1200SE


Previously: Ducati1200SMultistradaDucatiMonster696DucatiSD900MotoMorini31/2

ManaloEA

Quote from: ungeheuer on July 28, 2011, 08:38:52 PM

That you've apparently already accepted some form of compensation as settlement may now make any claim you may have a little more difficult to pursue.... Not sure....   :-\.


Now that you mention it... I may have backed myself into the corner on this one... [bang]
2011 M696