M796, Serious issues after Re-Flash.

[desmoworks]

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The customer contacted me as mota-lab. No need to have the same conversation as Pro Italia and mota-lab. we are handling it. No reason to have multiple people involved as it won't solve the problem any quicker.

For Mseven96?

I don't know who this is, what map he has, etc... he can email me info@mota-lab.com if there is an issue though and we'll look into it and sort it.

No bone at all .  I've spent plenty of money @ Desmoworks over the years and always received first rate products and customer support.

Interesting, because your posts are very aggressive and I see no reason for it. I don't even know what you have to do with this guys flash? Nothing as far as I can tell. As far as I can see you aren't helping the situation. You're probably freaking him out telling him that mota-lab isn't a Rexxer supported dealer, etc... which is 100% incorrect.

If there was question of something like that - or anything else in this thread all you had to do was ask for the information rather than just post false guesses. You PM'd me about this thread, which I hadn't seen, and I responded very quickly. Pretty simple...

But given that Rexxer resolved the O2 CEL issues way back in January, I'm just wondering why mota-lab would seem to be flashing Siemens ECUs (ChrisH) with mapping which still doesnt have this known "lambda slow response" error dealt with? And that if this is the case... then IMO.... that's not good enough.
The issue wasn't limited to M696, but acknowledging the problem and taking steps to resolve it is all that can be reasonably expected.  Thanks for clearing up some of the issues raised  .

I have no idea who it is that posted that. I don't know what map was used, I don't know when it was flashed. I can't speculate on the situation and I'm not a mind reader. If there is an issue it needs to be brought to my attention through a proper channel. Complaining on a forum isn't how to get things fixed. Emailing me directly is. info@mota-lab.com if there is an issue. As I said I'm happy to flash FOC to the updated map if that is the issue. Again, pretty simple and doesn't require all the drama.

[Rxmfn7]

Anthony, I was not aware that you were a member/sponser or whatever of this forum, but thank you for responding on here. I did not start the thread with the intention of badmouthing you/mota-lab/pro-italia, or anyone. I just want the issue resolved and to be able to ride my motorcycle.

[ChrisH]

idea who it is that posted that. I don't know what map was used, I don't know when it was flashed. I can't speculate on the situation and I'm not a mind reader. If there is an issue it needs to be brought to my attention through a proper channel. Complaining on a forum isn't how to get things fixed. Emailing me directly is. info@mota-lab.com if there is an issue. As I said I'm happy to flash FOC to the updated map if that is the issue. Again, pretty simple and doesn't require all the drama.

My ecu was actually flashed twice recently by y'all. Like i said earlier, once the dealer reset the fuel parameters the bike seems to run fine except for the intermittent cel, and I assume it will run better once I get the filter in there. I'm really not trying to complain or give you guys a bad name. My experience wasn't the greatest, but yourself & pro-italia seemed generally interested in helping. I just wanted to share notes, and show that getting the dealers dda involved may be what is needed to really make the reflashes work successfully. When i told my dealer that moto lab reflashed the ecu they seemed to be well aware of you guys and believe that y'all did/do great work for whatever thats worth.

All that said, if there is an updated map that fixes the cel issue i might be willing to try another reflash if it's a known issue & we know it will work, I just don't want to really spend another $50 at the dealer to have them reset stuff again if i don't have to.

[desmoworks]

My ecu was actually flashed twice recently by y'all. Like i said earlier, once the dealer reset the fuel parameters the bike seems to run fine except for the intermittent cel, and I assume it will run better once I get the filter in there. I'm really not trying to complain or give you guys a bad name. My experience wasn't the greatest, but yourself & pro-italia seemed generally interested in helping. I just wanted to share notes, and show that getting the dealers dda involved may be what is needed to really make the reflashes work successfully. When i told my dealer that moto lab reflashed the ecu they seemed to be well aware of you guys and believe that y'all did/do great work for whatever thats worth.

All that said, if there is an updated map that fixes the cel issue i might be willing to try another reflash if it's a known issue & we know it will work, I just don't want to really spend another $50 at the dealer to have them reset stuff again if i don't have to.

There is nothing to setup on a Siemens ECU. It doesn't have trim controls like the Marelli. You have to have the TPS reset or the bike will run like garbage 9 times out of 10. Is that what you had them do, reset the TPS? That is generally the reason a map is reported to not work correctly, because the TPS isn't set correctly. Once the TPS is set it works properly.

Send me an email with your details to info@mota-lab.com so I can see what map you have installed. We've not had issue with the CEL in months so it is for sure a strange issue to have if you were flashed recently.

[ungeheuer]

I don't even know what you have to do with this guys flash? Nothing as far as I can tell. As far as I can see you aren't helping the situation.

This is a public forum  .

The OP began this thread looking for reasons why his motorcycle no longer functions as it ought - directly after having his ECU reflashed by mota-lab.  My input is in response to that.  I can see that I may not be helping your interests, but my insight into Rexxer and where they are at with mapping is provided to assist the OP - if that causes you some embarrassment, then thats an unfortunate an completely unintended side-effect. 

You're probably freaking him out telling him that mota-lab isn't a Rexxer supported dealer, etc... which is 100% incorrect.

If you actually read what I said.....   

So this "motolab".....  As I already mentioned, Rexxer havent heard of "motolab".  Are you sure you dont mean mota-lab as in  >>  http://www.mota-lab.com/ducati-ecu-reflash-p-463.html  <<  which as far as I can tell are a business associated with Desmoworks.....  And Rexxer lists Desmoworks as one of their US "tuning centers". 

...."Rexxer lists Desmoworks as one of their US tuning centers" << I said that Desmoworks [and so by association Mota-lab] is a Rexxer supported dealer did I not??

If there was question of something like that - or anything else in this thread all you had to do was ask for the information rather than just post false guesses. You PM'd me about this thread, which I hadn't seen, and I responded very quickly. Pretty simple...

What false guesses exactly? 

I said that I believed Anthony Creek, Desmoworks and mota-lab are all associated and that Desmoworks is listed by Rexxer as a US tuning center. Anything false there??

I PMed you coz i didnt want to be "talking behind your back", I wanted to give you the opportunity to clear up some of the moto-lab vs mota-lab confusion.  To give you the opportunity to respond to my assertions that the map as provided to ChrisH appears to exhibit a known fault long since resolved by Rexxer, but not apparently yet resloved by mota-lab.

.....your posts are very aggressive and I see no reason for it....

I dispute that my posts here have in anyway been aggressive. I merely challenge why it is that there seems to be some problematic mapping still getting around which appear to be not up to date. A fair enough question to ask of an authorised Rexxer tuning centre IMO.

Aggression? Falsehoods? I respectfully beg to differ. 

[Raux]

I have spoken to Chris from Rexxer in person about some of the issues on the forum, in fact ungeheuer and I were instrumental in bring him to the forum to assist members here. Ungeheuer was one of the early adopters AND in fact a beta-type tester for a lot of the updates they were working on to remove some of the issues they had. So his input into this problem or any others dealing with Rexxer are understandable and invalueable in my opinion.

Desmoworks-
Has Desmoworks refreshed the maps of all it's previous customers with the new map? would you charge for such a service?
what version are you currently using? I am surprised by your post saying you don't know what map a customer has. I would assume you have records of things so when updates that are critical come down from Rexxer you can reach out to your customers. If you are going to provide the Rexxer service via your Motalabs brand, maybe you should ask Rexxer to update their site to avoid any future confusion.

ungeheuer-
you and I tend to try to help out a lot with people and maybe sometimes it being public can hurt dealers/suppliers. but dealers should realize we are only trying to help the community as a whole, including those dealers. only a few times have i said negative things, and in this respect i don't think you're being negative. just proactive with possible answers for a problem.

as far as the TPS being a problem in this situation? it would basically have to be saying the throttle is wide open for it to be dumping so much fuel into the motor. is it possible for it to be that out of whack?

[ungeheuer]

TPS reset will not resolve either of the technical issues in discussion here.

TPS reset will not reslove ChrisH's CEL issue (and neither will a visit to his Ducati dealership).  IMO, the most likely cause of that CEL is the ECU flagging "lambda slow response" errors P0133 and P0153 respectively.  The bike will run fine, but you'll get that CEL whenever you roll off the throttle from above 4,500rpm.

And TPS reset certainly will not reslove this...
http://www.facebook.com/video/video.php?v=259134814101197#

In both cases, IMO the issues are as a result of problems with the ECU flash/mapping.  

In ChrisH's case the issue is likely IMO to be due to an early mapping shortcoming.

In the case of Rxmfn7 the issue is clearly more serious, but IMO its an ECU issue most likely related to a recent reflash.

In both cases, IMO the issues can only be resloved by having the ECUs reflashed with the latest appropriate mapping.

Good luck in getting your issues resolved  .

[ChrisH]

TPS reset will not resolve either of the technical issues in discussion here.

TPS reset will not reslove ChrisH's CEL issue (and neither will a visit to his Ducati dealership).  IMO, the most likely cause of that CEL is the ECU flagging "lambda slow response" errors P0133 and P0153 respectively.  The bike will run fine, but you'll get that CEL whenever you roll off the throttle from above 4,500rpm.

Thats the code the dealership brought up, and that is exactly the condition that causes the CEL to come on

[DucNaked]

Thats the code the dealership brought up, and that is exactly the condition that causes the CEL to come on

Ungeheuer and I both got these CELs with the early Rexxer maps. Chris from Rexxer eventually sorted the things out. I'm surprised that after this much time you got a map with these errors, it's been about a year since issue was resolved. I hope a new flash will solve you problems.

[ungeheuer]

Thats the code the dealership brought up, and that is exactly the condition that causes the CEL to come on

Due to members here (myself included) inputting feedback directly to Rexxer in Germany, mapping was revised by Rexxer quite some long time back specifically to resolve that issue.

If you want that fixed you're gonna need to have your ECU reflashed with more up to date mapping.

Glad I could help   .

[Raux]

Due to members here (myself included) inputting feedback directly to Rexxer in Germany, mapping was revised by Rexxer quite some long time back specifically to resolve that issue.

If you want that fixed you're gonna need to have your ECU reflashed with more up to date mapping.

Glad I could help   .

hehe guess you did help

[ungeheuer]

hehe guess you did help

....after all  .

....and despite my aggressive false guesses too  .

[Rxmfn7]

I appreciate everyone's attempts to help, but I would really not like this to turn into an argument, ..and please lets not piss off the only ones that can help get these maps straightened out..

[ungeheuer]

I appreciate everyone's attempts to help, but I would really not like this to turn into an argument, ..and please lets not piss off the only ones that can help get these maps straightened out..

No argument from me. I think there have been some misunderstandings, some attempts to suggest some of us should keep our informed opinions to ourselves, but no argument about your probable ECU problem .

I think we're all pretty much agreed that as job #1 your ECU needs to have its reflash re-done. 

And regardless of anything said here, if (as suspected) the issue does indeed turn out to be a problem with your ECU flash, I'm confident your chosen authorised Rexxer vendor is entirely professional enough to properly correct it for you.

Be sure to report back to let us know how it all goes  . 

[Raux]

No argument from me. I think there have been some misunderstandings, some attempts to suggest some of us should keep our informed opinions to ourselves, but no argument about your probable ECU problem .

I think we're all pretty much agreed that as job #1 your ECU needs to have its reflash re-done. 

And regardless of anything said here, if (as suspected) the issue does indeed turn out to be a problem with your ECU flash, I'm confident your chosen authorised Rexxer vendor is entirely professional enough to properly correct it for you.

Be sure to report back to let us know how it all goes  . 

how come there is no ass-kissing smiley?