Blew out a belt on the highway. NOT COVERED UNDER WARRANTY

[NAKID]

i would just remove it to avoid hassles.  it takes 10-20 minutes, it is not rocket science.

It takes you 10-20 mins to remove a PCIII? I just did it, took me less than 5...

[printman]

Why remove the PC3, the dealer themselves installed it, they should understand it wouldn't affect the warranty at all, or they will be admitting any incompetance in there install. I would leave it the way it is.

If it's the Arrows and PC3 you're worried about don't. If you have some other mod that could cause damage to the belts, maybe.

If the dealer mods the bike, they accept all responsibility. Unless they had you sign a waiver saying it would void your warranty.

On a side note would running open covers or just pulley covers like Rizoma's give you a warranty fight?

[ducatiz]

It takes you 10-20 mins to remove a PCIII? I just did it, took me less than 5...

i was being generous

Why remove the PC3, the dealer themselves installed it, they should understand it wouldn't affect the warranty at all, or they will be admitting any incompetance in there install. I would leave it the way it is.

If it's the Arrows and PC3 you're worried about don't. If you have some other mod that could cause damage to the belts, maybe.

If the dealer mods the bike, they accept all responsibility. Unless they had you sign a waiver saying it would void your warranty.

On a side note would running open covers or just pulley covers like Rizoma's give you a warranty fight?

because the warranty folks don't care what the dealers do.  they are happy to deny the warranty and let you sue the dealer.

the point is to decrease the reasons for the claim to be denied, that is all.  you want the situation to be as straight-forward as possible for the claims.

the dealer is happy to install non-standard parts and you are responsible if it voids the warranty.  they are acting as YOUR agent, so it is no different if you did it yourself.

yes, removing the belt covers would definitely give you trouble for a fragged belt.

[LUKE]

It takes you 10-20 mins to remove a PCIII? I just did it, took me less than 5...

Well, he should plan longer for me.  I can't even find my bottle opener and cigar cutter in 5 minutes

[BastrdHK]

Post some pics and keep us informed.  I am next in line behind Norm if they scrap the engine

Good luck!

[JDS 07 S4Rs]

Frick,,,,,,,,,,, 5000 miles & the belt blew,,, thats makes me a little nervous.
Can hardly wait to see what comes of this. I am sure that you will make out ok with the warranty. Might be without your S4R for a while tho

I think I am going to do a little inspection myself,,,,,better safe then sorry.

[clubhousemotorsports]

Sounds like a no brainer for warranty. make sure any and all parts damaged get replaced and not just let go because they are good enough. The motor should be returned to the condition it was in before the belt broke. If the fix is going to take too long see if the dealer or ducati can sweeten the deal for you missing the season due to faulty oem parts.
ie :big bore kit , free 6k service
It has happened before.

I would also love to know why the belt failed.
Was it an over tensioned belt?
debris between the belt and pulley?
seized tensioner?
mis-aligned pulleys? (don't ask How I know about this one )

be sure both belts are new when all is done.
good luck

[ute]

curious  do  you have modded belt covers ??

thats the only warranty problem i can see

[aaronb]

luke, last summer i made a warranty claim at Corse and it went perfectly.   i found what i suspected to be a hairline crack that started in the heat affected zone of one of the welds on my swing arm.  i took it corse and it took Tim, their head tech, 30 seconds to decide to warranty it.  ten days later i had my bike back with a new BLACK swing arm. 

tim was great to work with, when i requested a black swing arm he said he would ask DNA for one as a replacement and if not we set up an outside vendor to take care of it.  he quoted me $50 to send the swing arm out to be ano'd, but DNA came through with a black piece from an s4r.

so i wouldn't freak out, just take it in, ask them about painting options if you want, and let them take care of it. 

[Howie]

I have only heard of Ducati refusing a warranty claim on a bike with a PC is if the damage was due to fueling, ie, running extremely lean.  Also, unless DNA sends someone down to inspect the bike or the dealer says something DNA wouldn't know anyway.

[Cucciolo]

This is a tough time of year for fast repairs at a dealership.

I hear that... my tech had like 6 bikes he had to work on before mine..and he is all by himself.. I've been anxiously waiting for my bike for 2 weeks,.......... 
And after reading this thread.. I am glad that I will have the new belts installed on my bike when I pick it up!

I am sorry that you are going to miss at least 2 weeks in this whole process.... this forum will become your best friend to help you vent and get advise! I really thank you ALL for this forum! 

[NAKID]

I have only heard of Ducati refusing a warranty claim on a bike with a PC is if the damage was due to fueling, ie, running extremely lean.  Also, unless DNA sends someone down to inspect the bike or the dealer says something DNA wouldn't know anyway.

That makes sense though. Blowing out a belt because of a PCIII doesn't..

[EEL]

I have had BS thrown my way on multiple occasions. Give me an aftermarket part and I'll give you an irrational analysis from a dealer.

I.E. Your PCIII was not configured right -> hence your bike was running lean -> resulted in higher than normal cylinder head temperature -> excessive heat resulted in early belt failure. Warranty void.

You're going to have to deal with this crap from dealers all the time. Dont try to fight it. Just go to a different dealer till you get the answer you want. There are some reasonable ones out there.



 

[Ducatiloo]

I'm sure that Corse will be cool about this.  Good luck Luke

[vwboomer]

Slightly different cost factor, but when I told Tim my speedo needle bounced he just ordered a new cluster and didn't even bother looking at it. That was my only warranty claim but it was good.
What sucks is I'm sure you'll probably have to wait a month or more to get your bike back. Hopefully I'm wrong, cuz I find anything more than a week or two unacceptable.