Pretty pissed off at direct TV right now

He Man · May 16, 2009, 09:24:59 PM

im enrolled on online bill pay and they jsut swiped $400 off my credit card because one of their receivers was damaged ( i pay rental fees for them) and they charged $300 bucks to replace it even when i was very specifically told it was free, and a $100 service charge to replace it.

Shit like this and no versus channel is geting me pissed of. Is there anyway I can break the contract? I just called them up and they said they cant help me because their computers are down.

IZ · May 16, 2009, 09:34:14 PM

Keep at it! They've tried to d*ck me around a couple times but we've always been able to get our way. I've had them since '02 and generally satisfied. Like I said though..sometimes you have to hassle with them.

He Man · May 16, 2009, 09:37:19 PM

i dont think its worth it they have no good channels

Popeye the Sailor · May 16, 2009, 10:20:37 PM

TV is a waste of time.

IZ · May 16, 2009, 10:31:32 PM

Quote from: MrIncredible on May 16, 2009, 10:20:37 PM
TV is a waste of time.

Yes, for the most part.

Although, I am watching a pretty good special on South Korea right now.

Crazy seeing these South Korean soldiers on the border standing in a TKD position with fists clenched and ready for a fight with the North!

Scottish · May 17, 2009, 12:17:23 AM

Oh boy don't start me on direcTv. I don't know how they are still in business they way they operate that company. At your current rate it may be cheaper to break the contract than wait it out.

redxblack · May 17, 2009, 07:13:20 AM

and I was thinking of switching to DirecTV over Time Warner Cable. Is it really that bad?

Porsche Monkey · May 17, 2009, 07:26:58 AM

Doh! We are getting direct TV today. Time Warner has screwed us over beyond belief. We moved into a smaller house a month ago and since that time we have received 6 different bills from them, all for different amounts. Go online to check our account and it shows we owe nothing. Call customer service and they have no idea why we have so many different bills for the same month but we still must pay them. Our balance was paid in full before we moved. So we said make the beast with two backs them and are going with Direct TV. We now owe time Warner over 400 bucks for one month of service. We kept our old equipment and just moved it into the new house. Wtf?

Randimus Maximus · May 17, 2009, 08:00:49 AM

I've been a happy DirecTV customer since '01.

I have Versus too.

redxblack · May 17, 2009, 08:05:20 AM

I watch very little tv - some HBO series and lots of hockey. I pay a crazy amount to be able to get every single hockey game and I do watch most of them. TWC screws it up anyway by blacking out channels that DirecTV and Dish Network both run here.

He Man · May 17, 2009, 09:55:48 AM

i only watch sports, NFL and NHL, but i dont get versus so i dont get to watch playoffs ( i stream it from hockeystreams online) and NFL is free anyway.
otherthen that, i cant say i watch much more TV then that.

eitherway, i just called them up, they credited my account for the INSANE service charge. and the reason i got charged another $300 is because FedEx doesnt want to come pick up the reciever at the hours i asked them to. So once school is over i need to go on the hunt for a fedex guy (they RARELY come around this neck of the woods) just to send this thing out.

I cannot wait for the contract to be over. I just dont like TV in general, if free over the air tv worked in my area, id be good with that. i can go to bars to watch NHL.

Scottish · May 17, 2009, 11:45:44 AM

DirecTv refused to come out and fix their dish after it had been installed for 4 monthes without a service charge, or me buying insurance. I assured them the problem was an installation one. They still refused. I told them they were idiots because I was gonna switch and 6 monthes from now they'd give me a bunch of free stuff and come out to install it for free but they wouldn't send a tech now to tighten some bolts and make sure it was aimed right. Nope sorry, no fee no service.

Fine cancel my contract. Done.... is there anything we can do to get your business back sir? Um, yeah, you could have sent a tech out for 15 minutes. make the beast with two backs you guys I'm out.

With-in the month I was recieving letters and offers to come back and all the free stuff they'd give me for signing up.

Switched to dish, no problems with them, then I went back to renting and no antenna's so I'm with Cable-One, not as fond of it as the Dish, less DVR memory space and the channels are meh. But it's not DirecTv.

mookieo2 · May 17, 2009, 12:12:39 PM

Quote from: He Man on May 16, 2009, 09:24:59 PM
im enrolled on online bill pay and they jsut swiped $400 off my credit card because one of their receivers was damaged ( i pay rental fees for them) and they charged $300 bucks to replace it even when i was very specifically told it was free, and a $100 service charge to replace it.

Shit like this and no versus channel is geting me pissed of. Is there anyway I can break the contract? I just called them up and they said they cant help me because their computers are down.

If FIOS is available in your area tell them you are going to switch. IF not say Time Warner. All these companies are really afraid. FIOS is taking soo much of their business. The only thing Direct TV has going for them is their rediculously expensive $400 HD football package.

He Man · May 17, 2009, 12:41:51 PM

ive been dhying to have fios but as is the norm to brooklyn, theres territories that the big companies fight over.

Verizon FIOS is availble on 39th street 3rd ave, but not on 40th street 4th ave. litterally 2 blocks away. its ridiculous.

Ash · May 17, 2009, 02:36:34 PM

this is why i love dishnetwork.

directv will NOT get my business, ever.

News:

Pretty pissed off at direct TV right now